[Hiring] Para-Broker @Staffstream

Role Description

Staffstream is hiring a Para-Broker for an Australian finance and insurance brokerage specialising in commercial and residential lending. The Director manages the client relationships and leads the loan process; the Para-Broker is the operational engine that keeps everything moving between the key milestones.

You'd act as the operational backstop across all active deals by:

• Maintaining key dates and milestones.
• Sending client communications and follow-ups.
• Chasing outstanding information.
• Performing loan calculations and research.
• Moving applications through each stage of the process.
• Handling direct communication on behalf of the business when required.

This is not an entry-level position: the business needs someone who already understands how Australian loan applications work, what lenders require, and how to manage a live pipeline without losing track of outstanding actions.

Qualifications

• A minimum of one to two years of experience in an Australian lending environment — in a para-broker, loan processor, lending support, or comparable role.
• Working knowledge of the Australian mortgage and commercial lending process.
• Strong organisational skills.
• Experience using a CRM or loan management system.
• Professional written and verbal communication skills.
• Proactive and persistent.
• Professionally confident.
• Lending-literate.
• Experience with an aggregator platform in a broking support capacity is a genuine plus.
• Background in commercial lending support is a genuine plus.
• Understanding of lender policy research is desirable.
• Experience with Australian serviceability calculations is desirable.

Requirements

• Manage the active loan pipeline in the CRM.
• Monitor the progression of 10 to 15 concurrent deals.
• Manage deal timelines across a mix of commercial and residential transactions.
• Send client notifications, update emails, and follow-up communications.
• Follow up outstanding information and documentation.
• Conduct research to support loan applications.
• Perform loan calculations and serviceability assessments.
• Assist in preparing and organising application documentation for submission.
• Maintain accurate, current deal records within the CRM.
• Support the use of the aggregator platform.
• Answer inbound client calls when required.
• Provide broad operational support to the Director.

Benefits

• A stable, full-time role with a business that genuinely needs you.
• HMO health cover, with one dependent covered for free.
• Group life insurance.
• Paid leave credits.
• Compliant employment under Philippine law.
• All government-mandated benefits (SSS, PhilHealth, Pag-IBIG) plus 13th month pay.

Company Description

Staffstream provides your work-from-home equipment and this role is open to Philippines-based candidates, fully remote, working full Australian business hours.