[Hiring] Mortgage Claims Specialist I @LoanCare

Role Description

We are seeking to fill the role of Claims Specialist I. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

• Prepare mortgage insurance claims on assigned agency or investor-acquired properties.
• Complete reconciliation of all advances to be included in the claim.
• Validate all the necessary supporting documents needed for the claim.
• Maintain clear records and reports for management regarding daily production.
• Assist with updating appropriate workstations for claim payments.
• Follow up and track payment of filed claims.
• Conduct miscellaneous research to complete daily tasks.
• Complete tasks queue and notate internal system accordingly.
• All other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• 6 months to 1 year of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field.
• Ability to manage time and priorities wisely.
• Ability to make sound decisions and resolve issues.
• Ability to work independently and effectively meet deadlines.
• Ability to communicate effectively in writing, in person, and by telephone.
• Ability to use Microsoft Office applications, specifically Excel and Word.
• Ability to maintain strict confidentiality.

Requirements

• Knowledge of accepted business practices in the mortgage industry and understanding of claims process preferred.
• LPS-MSP (Mortgage Servicing Platform) experience preferred.

Benefits

• Optional medical, dental, vision, life, and disability insurance.
• Paid holidays, vacation, and sick leave.
• Fidelity National Financial matching 401(k) and employee stock purchase plans.
• Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being.
• Programs that celebrate achievements and milestones.
• Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range

$16.54 - $24.71 per hour. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.