[Hiring] Manager Private Banking @RBC

Role Description

This role offers location flexibility and may be based in any RBC Caribbean Banking market where the successful candidate currently resides.

Are you ready to make a meaningful impact on ultra-high-net-worth clients? Join RBC Caribbean’s Private Banking team as a Manager Private Banking and become a trusted advisor to our most valued clients across the Caribbean.

In this pivotal role, you'll be at the forefront of delivering the Black Card Experience—our hallmark service excellence—while stewarding complex client relationships and driving business growth. You will be responsible for:

• Providing exceptional service and support through day-to-day interactions.
• Delivering tailored advice and solutions to meet everyday banking needs.
• Supporting the Director Private Banking in new client acquisition and deepening client relationships.
• Creating enhanced client experiences by delivering timely advice and solutions.
• Enabling clients to utilize all available channels and digitally self-serve.
• Identifying opportunities to introduce clients to complementary solutions and specialized partners across RBC.

Qualifications

• Minimum of 5-7 years banking experience.
• Bachelor’s Degree in a financial discipline, Professional Certifications.
• Proven experience in private banking, wealth management, or high-net-worth client relationship management.
• Strong understanding of banking products, services, and financial solutions for affluent clientele.
• Demonstrated ability to manage complex client relationships and resolve sophisticated banking needs across jurisdictions.
• Proficiency with core banking systems and digital platforms.
• Excellent communication and interpersonal skills with the ability to build trust and rapport.
• Ability to work collaboratively as part of a Client Relationship Team.
• Knowledge of KYC/AML procedures and regulatory requirements.
• Client-centric mindset with commitment to service excellence.
• Sound judgment and decision-making ability.
• Detail-oriented with strong organizational awareness.

Requirements

• IFIC (Investment Funds Institute of Canada) accreditation or equivalent financial services credential (nice-to-have).
• Good understanding of investment fundamentals and cash management principles (nice-to-have).
• Experience leading financial literacy or client education initiatives (nice-to-have).
• Familiarity with AI tools and emerging banking technologies (nice-to-have).

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.