[Hiring] Temporary Phone Banker @Nexus Management

Role Description

Citizen Action is looking to add temporary phone bankers to support outreach to voters and community members across New York. Phone bankers will:

• Make phone calls to voters and community members using provided lists, scripts, and phone banking tools.
• Have respectful, engaging conversations about issues affecting working-class communities and share relevant campaign information.
• Encourage people to take action, attend events, participate in campaign activities, or connect with organizers when appropriate.
• Use scripts as a guide while communicating naturally and responding thoughtfully to questions.
• Accurately record call outcomes, responses, and relevant information in the organization’s phone banking system.
• Follow campaign guidance, data privacy practices, and calling procedures.
• Meet established goals for calls, conversations, and other outreach metrics.
• Perform other duties as required by your supervisor.

Qualifications

• Strong communication and people skills.
• Respect for diverse communities and varied worldviews, and a commitment to promoting racial and gender justice.
• Ability to use a script as a guide while having authentic conversations with community members.
• Patience, persistence, and comfort speaking with people by phone.
• Access to a phone and a computer or laptop with reliable internet access.
• Comfort using basic online software, with training provided.
• Ability to work independently and follow instructions with minimal supervision.
• Ability and willingness to learn and use VAN, Scale to Win Dialer and Text, EveryAction, Google Drive, Slack, Asana, Action Network, and other tools used by the organizations.
• Availability for scheduled shifts, which may include evenings and weekends.

Requirements

This is a temporary phone banking position supporting outreach across New York State. Phone banking will be conducted remotely or from a designated work location, as directed by the supervisor.

Benefits

• Pay rate: $21.50/hour
• Working Hours: 10 hours/week for 8 weeks

Equal Opportunity Employer

Citizen Action of NY and The Public Policy and Education Fund are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the most passionate people who want to join our team. People of color are strongly encouraged to apply.

Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws. Please let us know if you need assistance participating in the interview process.