[Hiring] Director, Revenue Cycle Management @Ovation Healthcare

Role Description

The Director, Revenue Cycle Management (RCM) will support with strategic oversight to direct, manage, and improve the revenue cycle operations that favorably impact accounts receivable, cash acceleration, and net revenue. This position will drive operational excellence and accountability through a metrics driven culture conducting daily, weekly, monthly, quarterly, and annual analysis of Key Performance Indicators (KPIs).

• Serve as the internal revenue cycle liaison for hospital leadership.
• Respond to stakeholder needs and support revenue cycle related initiatives.
• Work with hospital leadership to ensure understanding of revenue cycle processes and metrics.
• Assess financial performance, including denials trending and analysis.
• Provide direction and development support to ensure facility strategic objectives are met.
• Facilitate regularly scheduled meetings onsite with regional leaders to report financial performance.
• Collaborate with Revenue Cycle teams to implement best practices.
• Provide oversight of billing, claims, and follow-up items related to the operations of the facilities.
• Analyze facility efficiencies and provide feedback for improvements in operations.
• Establish and maintain strong working relationships with Revenue Cycle leaders.
• Identify training needs to enhance performance and coordinate deployment with the training team.

Qualifications

• Knowledge of internal revenue cycle metrics, processes, and terminology.
• Strong verbal, written, and communication skills.
• Ability to establish relationships with executives and front-line staff.

Requirements

• Manage activities and responsibilities of various functions within the revenue cycle.
• Assist in the development of broader goals and objectives based on the Company’s needs.
• Create and optimize knowledge of revenue cycle principles, practices, procedures, and internal controls.
• Develop and maintain an infrastructure for timely and accurate submission of claims.
• Evaluate and/or identify needs for appropriate partnerships such as outsourcing and collections.
• Ownership over revenue cycle reporting.
• Provide continuous monitoring and active management of all revenue cycle processes.
• Partner with leadership, finance team, and vendors to support revenue cycle efforts.
• Develop work plans that reflect sound problem solving and understanding of project objectives.
• Create compelling communications that motivate clients to action.
• Lead project team by assessing priorities and anticipating roadblocks.
• Create a positive team environment and maintain a pulse on team morale.
• Champion professional development of team members through coaching and feedback.
• Manage and develop team talent required to achieve goals.
• Develop and execute business initiatives and roadmaps with practice leadership.
• Directly manage a team of directors who manage specific business functions.
• Provide guidance to the team to achieve goals in accordance with established policies.
• Establish and recommend changes to policies affecting the revenue cycle.
• Manage coordination of activities of a section or department.
• Frequently interact with team leaders, customers, and senior management.
• Perform other duties as assigned.

Benefits

• Competitive salary.
• Comprehensive health benefits.
• Opportunities for professional development.
• Flexible work environment.

Work Experience, Education, and Certifications

• Bachelors or Equivalent Experience.
• 10+ years’ experience in technology implementation, product or program management.
• 5+ years managerial experience.
• 5+ years of revenue cycle management experience.
• 5+ years of leading teams, specifically coaching and developing teams.
• 5+ years of board or senior leadership level meeting experience.

Travel

Must be willing to travel 30-45%.