[Hiring] Director of Revenue @Atlantic Health Strategies

Role Description

We are seeking an experienced Director of Revenue to lead revenue cycle operations for a growing organization serving multiple healthcare clients, with a particular focus on behavioral health and substance use disorder treatment services. This position requires a strong combination of comprehensive revenue cycle expertise, client relationship management, and effective team leadership. The ideal candidate understands the complexities of third-party RCM services, can confidently represent the organization in client-facing discussions, and brings a hands-on, process-oriented approach to managing and improving revenue cycle performance.

This is a full-time leadership opportunity with remote flexibility for candidates able to maintain Eastern Time business hours and travel periodically to Baltimore, Maryland.

• Provide strategic and operational leadership across revenue cycle functions, including medical billing, claims submission, payment posting, accounts receivable, collections, denial management, appeals, and reimbursement optimization.
• Oversee revenue cycle services for multiple healthcare client organizations, ensuring consistent performance, accountability, and responsiveness to individual client needs.
• Serve as a primary client-facing leader, conducting recurring performance meetings with client executives and stakeholders to review financial results, address concerns, communicate operational challenges, and implement corrective action plans.
• Lead, mentor, and develop a geographically distributed revenue cycle team, establishing clear expectations, standardized workflows, performance accountability, and a culture of continuous improvement.
• Monitor and analyze key performance indicators, including denial rates, days in accounts receivable, clean claim rates, reimbursement trends, and collections, using data to identify opportunities for improvement.
• Collaborate with billing, utilization review, credentialing, and operational teams to resolve reimbursement barriers, improve payer processes, and ensure compliance with applicable healthcare billing requirements.
• Maintain sufficient hands-on knowledge of daily revenue cycle functions to troubleshoot complex issues, support staff during operational challenges, and assist directly with critical workflows when necessary.

Qualifications

• Minimum of 7 years of experience in healthcare revenue cycle management, utilization management, or related healthcare operations, including at least 5 years in a leadership capacity.
• Comprehensive understanding of end-to-end healthcare revenue cycle operations, including billing, claims management, accounts receivable, collections, denial management, utilization review, insurance authorizations, and appeals.
• Demonstrated experience leading revenue cycle teams, supervising managers or department leaders, and implementing operational improvements that strengthen financial performance.
• Experience overseeing revenue cycle performance across multiple healthcare facilities, organizations, or client accounts, with the ability to communicate effectively with executive-level stakeholders.
• Strong understanding of Medicaid and commercial insurance reimbursement, payer requirements, authorization processes, and healthcare revenue cycle performance metrics.
• Ability to effectively manage a remote team, maintain availability during standard Eastern Time business hours (approximately 8:00 AM–5:00 PM ET), and travel periodically to Baltimore, Maryland, as business needs require.

Requirements

• Previous leadership experience within a third-party revenue cycle management company, including responsibility for multiple external healthcare clients.
• Experience overseeing billing, utilization review, and reimbursement operations for behavioral health or substance use disorder treatment organizations.
• Familiarity with ASAM levels of care, including withdrawal management (detoxification), residential treatment, partial hospitalization (PHP), and intensive outpatient (IOP) services.
• Experience managing client relationships, leading recurring revenue cycle performance meetings, and presenting financial and operational results to client executives.
• Experience with Kipu, Alleva, CollaborateMD, or comparable healthcare management and billing platforms.
• Knowledge of multi-state Medicaid programs, managed care organizations, and behavioral healthcare reimbursement requirements.

Benefits

• $160,000–$190,000 annually, commensurate with experience and education.
• Full-time leadership opportunity with an established healthcare revenue cycle management organization.
• Remote work flexibility with periodic travel to Baltimore, Maryland.