[Hiring] Director of Revenue Operations @Idera

Role Description

The Director, Revenue Operations leads the Revenue Operations function, owning the technology, processes, data, and reporting that enable the Marketing, Sales, Channel, and Support organizations to operate efficiently and effectively. This role also serves as a core business planning partner, supporting channel and partner performance, quota and compensation planning, and pricing and packaging decisions.

Beyond designing and maintaining revenue systems, this role is a key business partner to leadership:

• Analyzing pipeline health, sales performance, conversion, forecast accuracy, and customer trends.
• Translating complex data into clear, actionable recommendations.
• Working closely with Marketing, Sales, Support Operations, Finance, and executive leadership to ensure the organization has accurate data, effective processes, and the insights needed to achieve revenue goals.

Qualifications

• Experience in Revenue Operations or related field.
• Strong analytical skills and ability to translate data into actionable insights.
• Proficiency in revenue technology platforms (e.g., Salesforce, Marketo, Outreach).
• Excellent communication and leadership skills.

Requirements

• Serve as a strategic partner to Sales, Marketing, Support, Finance, and executive leadership.
• Analyze revenue and customer data to identify trends, opportunities, risks, and performance gaps.
• Build and maintain dashboards covering pipeline generation and coverage, conversion rates, sales velocity, win/loss, bookings, retention, expansion, and forecast performance.
• Define and monitor KPIs aligned with company objectives.
• Partner with Sales and Marketing leadership to analyze funnel performance.
• Conduct ad hoc analysis and modeling to support planning and strategic decisions.
• Own and continuously improve the revenue forecasting process.
• Analyze pipeline health, coverage, aging, velocity, and stage progression.
• Partner with Sales leadership to understand forecast gaps.
• Analyze channel, partner, and distributor performance.
• Lead annual and quarterly quota setting, territory design, and sales capacity planning.
• Model, design, and administer sales compensation plans.
• Support pricing and packaging decisions.
• Analyze product and license usage data.
• Own the revenue technology roadmap and direct the administration of Salesforce.com and other revenue platforms.
• Lead the design and implementation of new features and processes.
• Evaluate, deploy, and support technology solutions and integrations.
• Partner with Marketing, Sales, and Support Operations to deliver scalable solutions.
• Identify opportunities to streamline revenue processes.
• Establish standardized definitions, methodologies, and data governance practices.
• Lead cross-functional initiatives that improve revenue productivity.
• Lead, mentor, and develop the Revenue Operations team.
• Regularly present revenue performance to senior leadership.
• Act as a trusted advisor, translating data into clear recommendations.
• Balance multiple strategic initiatives with immediate business needs.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Flexible work arrangements.
• Professional development opportunities.

Company Description

An Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.