Role Description
We're looking for a hands-on Controller who owns the numbers end to end β someone who does the work personally rather than just reviewing it. You'll partner directly with company leadership and the wider finance function, bringing enterprise-grade financial discipline to a business that runs at a scale well beyond its headcount. With high transaction volumes, a subscription-based revenue model, and a lean finance team, the role demands both precision and pace. You'll begin as an individual contributor and grow the accounting function as the company scales.
Key Responsibilities
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Own the monthly close process and management reporting in full β financial statements, recurring revenue metrics by product/plan, gross margin analysis, expense classification, and cost capitalization, all in accordance with US GAAP.
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Oversee billing and revenue integrity β reconcile payment processor data against internal reporting systems, track refunds/credits/disputes and bad debt, monitor processing fees, and manage recovery workflows for failed payments.
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Administer global payroll and contractor payments β run payroll for employees and international contractors across multiple platforms and currencies, and maintain the headcount and compensation records.
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Manage accounts payable and vendor relationships β invoice review and approval workflows, vendor disbursements, and company-wide spend visibility.
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Lead cash and treasury management β monitor balances across banking relationships, ensure payroll and large payments are properly funded, and maintain disciplined treasury processes.
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Support audit and diligence readiness β partner with top-tier external auditors and advisors on annual audits, diligence requests, and tax matters, keeping the books audit-ready at all times.
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Produce the recurring business reporting that leadership relies on β recurring revenue, churn, upsell, and team performance metrics.
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Own net revenue retention (NRR) reporting and cohort-level analysis of retention, expansion, and churn by product, plan, and customer segment.
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Own and evolve the finance systems stack β select and implement scalable accounting, billing, and banking tools, and drive automation wherever possible.
Qualifications
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Prior experience as a Controller or senior accounting leader at a large-scale, product-led-growth SaaS company with a self-serve, high-transaction-volume business model.
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Deep, hands-on experience with high-volume subscription billing systems.
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A recognized professional accounting qualification (CPA, ACA, ACCA, or equivalent).
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Strong fluency in US GAAP.
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A true hands-on operator, comfortable owning the close solo before building out a team.
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Based in the UK or Canada.
Nice to Have
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Experience taking a company through a Big 4-caliber audit.
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Experience with usage- or credits-based pricing models.
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Experience preparing a company for a financing round, M&A process, or IPO-level reporting standards.
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Experience at a fast-growing, remote-first company.