Role Description
Column is looking for a detail-oriented Check Reconciliation Specialist to join our Finance Operations team. This is an entry-level role, though experience in accounts receivable and payments support is a plus. You will match incoming check payments from our new Chase lockbox against invoices in Stripe and improve processes around incorrect check payments. You will work closely with the Support team on customer communications and complex payment issues.
What You'll Do
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Process and match incoming check payments received through the Chase lockbox against open invoices in Stripe
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Reconcile daily lockbox deposits and payment batches to ensure every check is accounted for and applied correctly
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Investigate and resolve payment discrepancies, including short payments, overpayments, duplicate payments, and misapplied funds
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Identify and apply refunds or credits for overpayments and incorrect check amounts
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Improve processes around incorrect check payments to reduce manual rework and prevent recurring errors
Qualifications
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Meticulous attention to detail: catches small discrepancies in payment amounts, dates, and invoice matches before they become bigger issues
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Organized and process-driven: maintains accurate records, works systematically through batches, and keeps reconciliation workflows tidy
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Clear communicator: writes plainly and professionally when coordinating with customers and the Support team on payment issues
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Continuous improver: has a bias toward process improvement, spotting recurring errors and fixing the root cause rather than just the symptom
Requirements
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Comfortable working with spreadsheets and payment/invoicing systems
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Clear written communication skills for customer-facing coordination
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High attention to detail and strong organizational skills
Nice to Haves
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Experience in accounts receivable or payments support
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Prior experience with Stripe, invoice reconciliation, or lockbox payment processing
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Experience documenting finance processes or SOPs in a knowledge base
Benefits
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Salary range: $55K to $60K based on experience
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Retirement: 401(k) with company match
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Health: Medical, dental, and vision coverage
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Insurance: Life, short-term disability, and long-term disability
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Time off: Flexible PTO
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Work setup: Fully remote, U.S.-based
Core Values
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Be the person people can count on. We set clear expectations, take responsibility for our work, and deliver results.
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Clear focus. We communicate clearly, prioritize effectively, and stay focused on what truly moves our work forward.
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Grit and growth mindset. We raise the bar, take ownership, and view challenges as opportunities to learn and improve.
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T.E.A.M (Together everyone achieves more). We uplift each other, celebrate progress, and succeed as a team.