[Hiring] Bookkeeping Specialist @Velora

Role Description

We are seeking a Bookkeeper to join our fast-growing Professional Services department. As a crucial member of our dynamic team, your primary role will be to serve as a full charge bookkeeper to our moderately complex Medium customers, collaborating with the customers to ensure the accuracy and currency of their financial records and exceptional customer experience.

• Manage full cycle of bookkeeping services for multiple Medium customers concurrently, including data entry, reconciliations, payroll, donations, and periodic accounting clean-up as necessary.
• Use AI-native tools to streamline workflows and deliver faster, more accurate results for Aplos bookkeeping clients.
• Maintain an average of 70% of your working time spent on billable client work.
• Understand organizational needs and provide valuable feedback, proposing solutions to enhance information clarity.
• Maintain a high customer net promoter score (9 or 10) by building positive relationships with the customer, communicating proactively, and providing quality and satisfactory services.
• Adhere to established processes to ensure robust financial controls are in place.
• Identify areas for process improvement, actively participating in collaborative knowledge-sharing with teammates.

Qualifications

• 3–5+ years owning full-charge bookkeeping end-to-end with minimal oversight.
• A degree in accounting, finance, or business.
• Strong fundamentals in accounting and nonprofit bookkeeping; applies judgment to keep books clean, compliant, and decision-ready.
• Deep experience in Aplos (preferred) or similar systems; learns new workflows fast and uses tooling to work smarter.
• Strong Excel skills; uses templates, automation, and AI support to move faster without sacrificing accuracy.
• Builds trust with customers through proactive updates, clear expectations, and consistent follow-through.
• Clear, direct communicator who flags risks early and keeps everyone aligned.
• Outcome-focused and deadline-driven; prioritizes the work that moves the customer forward.
• Collaborative teammate who shares learnings, templates, and best practices to raise the bar for the whole team.
• High quality bar and attention to detail; catches issues early and prevents repeat errors.
• Comfortable using AI tools to accelerate research, reconciliation, and documentation while maintaining accuracy and confidentiality.
• Proactively identifies patterns (errors, missing info, process gaps) and proposes simple fixes that prevent repeat work.
• Operates with high autonomy; clarifies ambiguity, removes blockers, and drives work to completion.

Requirements

• Ownership, strong judgment, and AI-native problem solving.

Benefits

• Salary: $22/hr - $24/hr USD for US candidates and $60,000 - $65,000 CAD for Canadian candidates.
• Paid Time Off:
  • Canada: 4 weeks paid leave plus 11 days of public holidays, and an ‘end of year shutdown’ which is an extra 2-week company holiday.
  • US: Open or paid discretionary time off, plus 11 days of public holidays, and an ‘end of year shutdown’ which is an extra 2-week company holiday.
• Work remotely: We’re a remote-first company - live and work wherever you’re happiest.
• Training: Support for learning new skills or paying for conference or course tickets.
• Health Coverage & Retirement: Robust medical, dental, vision, disability, and life insurance coverages, with a 4% match on Retirement.