[Hiring] Billing Operations Analyst @Ogletree Deakins

Role Description

The Billing Operations Analyst supports the firm’s month-end close, firmwide billing metrics reporting, and the development of new billing reports in partnership with the Financial Systems team. The position serves as a liaison among billing operations, the billing department, firm leadership, and IT, and is responsible for the integrity of billing data and for process improvements across billing systems.

• Own key components of the month-end close for billing operations, including pulling, validating, and compiling month-end reports and distributing them to management and other stakeholders on a set schedule.
• Develop and maintain monthly reports on billing performance, WIP aging, and prebill accuracy, and flag trends and areas of concern to management.
• Partner with the Financial Systems team to design, build, and launch new billing reports and dashboards.
• Draft business and data requirements for new or enhanced reports, and review mockups and specifications with the Financial Systems team.
• Test and validate new and updated reports against source data before release.
• Coordinate the rollout of new reports, including end-user training, documentation, and post-launch support.
• Prepare and distribute quarterly independent contractor reports, and confirm the accuracy and completeness of contractor billing and payment data for compliance purposes.
• Draft business requirements for billing system enhancements and projects submitted to IT, and participate in user acceptance testing (UAT) for system changes, upgrades, and new functionality.
• Recommend process improvements that increase the efficiency and accuracy of billing workflows.
• Serve as a resource to the billing and business coordinator team on billing processes, systems, and procedures, and research and resolve escalated billing items.
• Maintain the confidentiality of sensitive firm and client information.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent experience.
• 5+ years of experience in billing operations, revenue accounting, or a related finance function.
• Experience with Aderant, BillBlast, InTapp, and Prebill Viewer.
• Working knowledge of billing and WIP concepts, including prebills, WIP aging, and write-offs.
• Strong Excel skills and expertise in Smartsheet creation.
• Strong analytical and problem-solving skills, with close attention to detail and data accuracy.
• Excellent written and verbal communication skills, with the ability to interact professionally with attorneys and firm leadership.
• Ability to work independently and to meet recurring monthly and quarterly deadlines.
• Ability to collaborate with finance, billing, IT, and attorney groups.
• Process-oriented approach with a focus on continuous improvement.

Requirements

• Law firm experience in billing or a related finance function.

Benefits

• Paid Time Off
• Paid Sick Leave
• 401(k) matching program
• Profit Sharing
• Paid Holidays
• Paid Parental Leave
• Affordable Health and Life Insurance including Dental & Vision coverage
• Health Savings Account / Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
• Tuition Reimbursement
• Employee Assistance Program