[Hiring] Electronic Billing Analyst @2b3ab744-79ef-4eef-b58e-b409f2ddadb6

Role Description

The Electronic Billing Analyst will be responsible for the implementation and coordination of all e-billing initiatives in accordance with client guidelines to ensure a smooth transition from paper invoicing to electronic invoicing, as well as a smooth start-up for electronic billing for new clients. The Electronic Billing Analyst is the point person for e-billing information, submission, and follow-up, including AR, client, vendor, attorney, secretary and biller contact. In addition, this position reviews and analyzes new business information and works with members of the Rates, Fees and Engagements Committee, Information Technology and other NBI team members to ensure compliance according to risk intake and security rules; and to provide support/assistance to attorneys and secretaries with respect to questions relating to electronic billing procedures.

Essential Functions

• Conduct analysis and implementation of new e-billing/billing processes required by the Firm's clients.
• Administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting and security.
• Includes setup of clients in Elite, on vendor sites, and E-billing Hub.
• Collaborate with other departments as necessary to communicate outside counsel guidelines and e-billing requirements.
• Analyze, identify, recommend and implement enhancements and reports.
• Review new electronic billing requests along with New Business Intake client/matter arrangement information in the Elite billing system.
• Submit electronic invoices and follow-up with Billing group and other clients or billing attorneys as assigned.
• Troubleshoot and communicate issues with e-billing.
• Research and recommend constructive solutions to reduce or eliminate inefficiencies.
• Ensure successful transmission of invoices.
• Monitor validation and payment approvals, research and problem-solve invoice rejection issues, initiate corrective measures and communicate same to Billing Specialists, Billing Attorneys, etc.
• Proactively collaborate with AR Specialist regarding outstanding balances.
• Appeal reductions/rejected invoices.
• Assist in gathering back-up needed to accompany electronic invoices.
• Research and work with Client Financial Services to keep e-billing write-downs cleared out of the system.
• Proactively report and submit new timekeepers for approval as to not delay submissions.
• Annually update billing rates with electronic billing clients.
• Perform billing responsibilities on an as-needed basis and based on available time.

Qualifications

• Strong knowledge of e-billing and accounts receivable processes.
• Strong working knowledge of database products, MS Word, MS Excel, Outlook, LEDES files, EBH and e-billing platforms/websites.
• Experience with Elite Enterprise is strongly preferred.
• Self-motivated, proactive and driven to contribute to the success of the team.
• Ability to develop and maintain positive, professional relationships with all levels of law firm personnel, clients and vendors.

Requirements

• Thorough knowledge of Elite Enterprise financial database.
• Excellent mathematical aptitude.
• Understanding of UTBMS task and activity codes.
• Thorough knowledge of multiple electronic billing vendors, websites and formats.
• Advanced Excel proficiency (pivot tables, v-lookups, etc.).
• Microsoft Word - Advanced.
• Strong communication skills, both verbal and written.
• Strong interpersonal skills.
• Team and customer service focused.
• Excellent attention to detail, data entry and proofreading skills.
• Excellent problem solving and analytical skills.
• Strong organizational and time-management skills.
• Perform multiple tasks at the same time, prioritize those competing tasks and organize work flow.
• Handle a high volume of invoices.
• Anticipate work needs, follow through with minimum direction, work independently and seek assistance when necessary and meet deadlines while keeping managers informed of status.
• Self-motivated, proactive, and responsible; Driven to contribute to the success of the team.
• Proactively develop and maintain positive professional relationships with all levels of law firm personnel, clients and vendors.
• Analyze complex bill payment sharing relationships and report this information to internal and external sources.
• Maintain focus and produce high-quality work under pressure.
• Flexible to changing priorities and deadlines.

Education and Experience

• High school diploma or equivalent. Bachelor’s degree preferred.
• Minimum of 3 years' experience in similar field required. Legal billing experience preferred.
• Minimum of 1 year previous law firm experience preferred.

Benefits

• Competitive compensation.
• Robust benefits package designed to support your health, well-being, and long-term goals.
• Medical, dental, vision, FSA, life and disability coverage.
• Paid maternity & parental leave.
• Family building resources.
• Identity theft protection.
• 401(k) plan.
• Paid sick, personal and vacation time.
• Access to opportunities for professional growth.
• Work-life balance.
• Programs that recognize and celebrate your contributions.