[Hiring] Accounts Receivable Specialist @TEKsystems

Role Description

• Manage average of $3MM of AR within assigned portfolio of customers requiring hands-on and tailored support (end-to-end customer support)
• Work collaboratively with AP departments of high revenue generating commercial customers (annual >$50K) to request payment on past due AR balances while developing and continuously fostering the customer relationship
• Collect payments and record accurately within the system and reconcile using multiple systems (internal and external)
• Demonstrate a problem solving mindset to resolve customer payment issues at root cause
• Frequently partner with sales colleagues for customer support to enable continued growth
• Generate reporting to analyze past due trends
• Support AR specialist as needed with complex customer invoice issue resolution
• Create customized invoicing per customer specific specifications and/or complete invoice revisions as needed within compliance standards
• Create and manage ad hoc reports as well as analyze the data to identify issues/trends and work with the appropriate parties to ensure root cause resolution
• Foster strong partnership with these high value customers supporting all on-going billing needs
• Leverage multiple systems, beyond traditional ReadyRefresh CRM systems, including SAP, Web Portals, Vendor Payment Portals, Banking Portals
• Partner with Operations to ensure cash collection compliance
• Resolve escalated financial variances
• Maintain customer master data on customer accounts including pricing, exemptions, restrictions, etc.
• Ability to self-manage and work independently to ensure monthly KPIs are achieved
• Perform other duties and special projects as required

Qualifications

• Advanced Microsoft Excel skills
• 3-5 years Accounts Receivable experience preferred
• Excellent written and oral communication skills
• Provide continuous hands-on and tailored support for complex customer needs
• Ability to foster customer relationships to enable further business revenue growth
• Provide an exceptional billing experience to mitigate business revenue loss
• Ability to effectively prioritize workload
• Ability to effectively partner cross-functionally and identify best solution for all parties involved
• Must be able to work independently
• Must have strong decision making and problem-solving ability
• Must have proven track record of dependability, flexibility and exceptional organizational skills
• High school diploma, GED, or equivalent work experience required

Requirements

• Intermediate Level
• This is a Contract position based out of Tampa, FL.
• The pay range for this position is $18.00 - $25.00/hr.
• Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 16, 2026.

Workplace Type

This is a fully remote position.