[Hiring] Accounts Receivable Specialist @Metro Compactor Service

Role Description

The Accounts Receivable Specialist is accountable for collecting the maximum amount of overdue funds from customers using a variety of collection techniques. Responsibilities include:

• Document daily collections activity including updating account status records and collections efforts.
• Speak to customers on a regular basis.
• Be responsible for achieving agreed upon targets.
• Collect payments from customers based on agreed upon terms.
• Exercise discretion and judgement in making firm financial arrangements.
• Ensure accuracy of information in database and update as required.
• Take full responsibility for all accounts assigned and answer all inquiries concerning such accounts.
• Research account disputes and billing discrepancies.
• Perform account/payment reconciliations.
• Entering customer payment and supporting information into QuickBooks.
• Respond to credit inquiries from external and internal clients.
• Place accounts on hold when necessary.
• Participate in regular meetings with various departments to discuss customer accounts.
• Creating reports for supervisors and providing digital or paper copies of records when requested.
• Reminding customers about upcoming payments or past-due accounts.
• Using software to send invoices and payment reminders electronically.
• Perform other administrative duties as assigned.
• Use a variety of collection techniques.
• Other duties as and when assigned.

Qualifications

• 3+ years previous experience in Accounts Receivable.
• Post-Secondary Education in Finance, business or related field.
• Knowledge of billing procedures and collection techniques.
• Comfortable having difficult conversations while maintaining professionalism.
• Proficient in Excel, Word, and Outlook.
• Demonstrated ability to identify problems and implement solutions with little to no supervision.
• Computer proficiency with an ability to learn new software and internal portals quickly.
• Experience with customer portals is an asset.
• Strong time-management skills and ability to prioritize work in order to meet commitments.
• Ability to communicate in a respectful and assertive manner.
• Excellent communication skills; both verbal and written.
• A demonstrated commitment to high professional ethical standards in a diverse workplace.
• Open to direction and collaborative workstyle and commitment to get the job done.
• Strong planning and organizing skills.

Benefits

• Enjoy competitive salaries.
• Flexible time off with 2 vacation policies to choose from.
• Maternity leave top-up.
• Security of our company-matched retirement program.
• Choose from three tailored benefits packages with extended coverage to suit your individual needs.
• Encouragement and support for growth through internal learning opportunities, mentorship, and a Training Reimbursement Program.
• Participation in regular company events and charitable initiatives that enrich our family-oriented culture.
• A safe and positive work environment.