[Hiring] Accounts Receivable - National Accounts @Siemens Healthineers

Role Description

We are seeking an A/R Accounting Professional to manage a portfolio of National and Strategic accounts. The ideal candidate excels in fast-paced environments and brings strong experience in detailed reconciliation of capital and service contracts.

• Maintain consistent, daily written and verbal communication with customers across various organizational levels.
• Collaborate with internal and external partners to resolve outstanding disputes.
• Identify the root causes of disputes and proactively address the underlying drivers.
• Reduce aged receivables through root-cause analysis and continuous process improvements.
• Pinpoint reasons for non-payment and recommend effective corrective actions.
• Recommend and execute next-step collection measures, such as issuing demand letters, placing accounts on credit or service hold, and referring accounts to external agencies when appropriate.
• Leverage advanced Excel skills, including pivot tables and data analysis.
• Utilize SAP and Salesforce proficiently to manage account activities.
• Confidently lead meetings with internal stakeholders and customer teams.
• Demonstrate a strong understanding of contract structures and partner with Customer Master to ensure accurate account setup.
• Apply strong cash application knowledge to support account reconciliation.
• Prepare required documentation and submit refund requests on behalf of customers.

Qualifications

• Bachelor’s degree preferred.
• 5 years of related collection experience.
• Experience with SAP, Excel, and Salesforce.
• Knowledge of standard and specialized collection procedures.
• Excellent command of written/verbal English.
• Skill in compiling data and analyzing financial information for decision making purposes.
• Customer focus and results oriented.
• Demonstrates the ability to effectively utilize AI-enabled tools and technologies to enhance productivity, improve decision-making, streamline workflows, and drive continuous process improvement.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time