[Hiring] Service & Delivery Design Engineer @Zayo Group

Role Description

• Provision, test, and turn-up Ethernet services across multiple hardware platforms for Zayo based on design records/diagrams.
• Responsible for the deployment of new equipment as well as new customer services across the network.
• Maintain processes and procedures documentation relating to the provisioning, test, and activation of Zayo Ethernet services.
• Ensure the proper documentation and network reliability standards are followed for the ongoing support of these services going forward.
• Document work efforts in OSS system to track circuits through the install process.
• Ensure Zayo is creating the finest network available for the support of our customers and long-term company financial success.
• Interact with customers to provide a high level of customer satisfaction.
• Participate in an on-call rotation.
• Work well as a part of a team as well as being able to perform as an individual with minimal supervision.
• Perform special projects and other duties as assigned.

Qualifications

• Master’s degree in telecommunications engineering, a closely related field, or foreign equivalent degree.

Requirements

• Work from any location in the USA.

Benefits

• Health, Dental, Vision Insurance
• 401K
• PTO & Parental leave
• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave