[Hiring] Offshore / Onshore Field Service Technician @ABB

Role Description

Under the direction of Motion High Power Head of Startup & Warranty, Renewables Field Service provides technical onsite and offsite support and expertise in response to a variety of site work requests, telephone calls and emails regarding installation, commissioning, troubleshooting, preventive maintenance and programming questions and to technical problems encountered by users of ABB Medium Voltage drives and systems. This in turn results in different actions on the part of the individual depending on the specific circumstances of each case. Execution is performed in a timely manner.

• Perform installation, commissioning, troubleshooting, preventative maintenance, and repair of ABB Low Voltage (LV) and Medium Voltage (MV) Variable Frequency Drives (VFD) for both land based and offshore wind applications.
• Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction.
• Carry out preparatory work regarding spare parts, testing of tools and equipment, and documentation as required.
• In close co-operation with customers and other ABB teams, takes actions to identify new service business opportunities for ABB.

Qualifications

• Associate degree and 7 years of relevant experience or High school diploma/GED and 9 years of relevant experience or military education/experience required.
• Bachelor’s degree in engineering or technical field and 5 years of relevant experience highly preferred.
• Knowledge in LV and/or MV Drives, power electronics, motor drives, AC/DC converters, computer network communication protocol, and theory of operation.
• Ability to travel up to 80% of the time, willing to work long hours, 12+, on short notice for extended amounts of time, willing to be on a seven day and up to 21 day travel rotation.

Requirements

• None specified.

Benefits

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus.
• Vision benefit.
• Company paid life insurance (2X base pay).
• Company paid AD&D (1X base pay).
• Voluntary life and AD&D – 100% employee paid up to maximums.
• Short Term Disability – up to 26 weeks – Company paid.
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance).
• Paid Parental Leave.
• Employee Assistance Program.
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.
• Employee discount program.
• 401k Savings Plan with Company Contributions.
• Employee Stock Acquisition Plan (ESAP).
• ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.