[Hiring] Network Engineer II - Optical @Zayo Group

Role Description

Zayo is seeking a Network Engineer II - Optical to be responsible for designing, link engineering, and implementing new success-based capacity onto the existing DWDM network. The Network Engineer II - Optical is responsible for effectively communicating with internal order management personnel and various internal teams on the progress of the capacity fulfillment, as well as meeting/exceeding daily and weekly performance targets.

• Design planning, record creation, and capacity fulfillment throughout the U.S. and Canadian networks.
• Work with Project Managers to effectively deliver service requirements to customers.
• Design DWDM network per Network Architectures standards and future growth of our network and customer base.
• Implement DWDM wave circuit designs for the core of the network as needed.
• Create Engineering Design Packages that are discernible by Operations personnel.
• Provide timely updates to project managers and leadership for service deliverables and due dates.
• Review capacity requests for correctness and clarify any design-related items back to the responsible departments.
• Maintain specific customer commitments and deadlines in the Zayo database.
• Provide support to field operations to resolve provisioning problems; review and verify technical data to project issues.
• Open, forecast, and maintain a budget based on service commitments.
• Secure quotes from optical vendors, order equipment, move equipment from inventory to the field, and write scopes of work for installation of equipment.
• Exercise interpersonal skills in working with all internal customers.
• Perform other related duties or projects as assigned by management.
• Manage workload to identify critical issues and prioritize items that must be completed daily.
• Work around obstacles and roadblocks within the order flow to meet required due dates.
• Show initiative in getting work done.
• Participate in operations-related projects, as needed.
• Support manager during customer or network escalations as requested.
• Perform other miscellaneous duties, including staying abreast of technology and network solutions and cross-training when needed.

Qualifications

• Bachelor’s degree in a technical discipline or equivalent education, training, and/or experience.
• Minimum of three (3) years telecommunications and/or data networking experience.
• Ability to meet inflexible deadlines; perform non-predictive multiple tasks; and handle customer conflict to a successful resolution.
• Excellent verbal and written communication skills.
• Working knowledge of optical systems and signal flow designs through fixed or flex grid networks using ROADM technology.
• Experience using Microsoft Office or Google programs and project management software.
• Able to apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions in controlled situations.
• Familiarity with the majority of the following products:
  • Optical Systems: Fuji, Adva, Ciena, Cisco, Infinera, Nokia.
  • Salesforce, ServiceNow, Sitetracker equivalents.
  • Telecom inventory systems, Metasolv is a bonus.
  • Microsoft Office and Google programs, specifically Visio, Excel or G equivalent.

Requirements

• Work Authorization Requirement: Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for employer-sponsored work authorization, such as OPT, TN, H1B or any other type of work visa, now or in the future.

Benefits

• Base Salary Range: $61,100 - $94,000 USD/annually, commensurate with experience.
• Excellent Health, Dental & Vision Insurance.
• Retirement 401(k) Savings Plan.
• Generous paid time off policy including paid parental leave.