[Hiring] Field Service Controls Technician @JBT Marel

Role Description

JBT Marel is looking for a Field Service Controls Technician. Your primary responsibility will be installation, servicing, and repairing JBT Marel-sold equipment at our customer sites. In this role, you will perform technical controls, electrical, and some mechanical work as a Controls Technician. Strategically manage the field service activities surrounding these product lines while working actively to expand and grow the business.

On a given day, you may:

• Perform all duties in accordance with JBT Marel safety policies and procedures while maintaining a safety-focused work mentality.
• Troubleshoot and diagnose equipment problems and make appropriate software repairs or recommendations to customers.
• Demonstrate strong proficiency in Allen Bradley PLC hardware (ControlLogix, CompactLogix) and software (Studio 5000, RSLogix 5000, RSLogix 500).
• Show proficiency in Beckhoff Automation controls platforms.
• Have experience in networking protocols (EtherNet/IP) and Variable Frequency Drives (VFDs).
• Read and interpret equipment manuals to perform required maintenance and service software and electrical wise.
• Read and interpret electrical and mechanical CAD drawings, P&ID’s, and flow schemes.
• Accurately prepare and submit inspection reports, service reports, time sheets, and expense reports in a timely manner to Service Coordinator or Service Manager.
• Recommend equipment modifications to eliminate future performance problems and advise clients on replacement part orders.
• Consult with engineering team to resolve unusual problems in system operation and maintenance.
• Clearly and professionally interact with customers daily regarding status of commissioning.
• May supervise/train customer employees and/or employees in testing, tuning, and adjusting equipment to obtain optimum operating performance.
• Create functional HMI screens for operator interaction.
• Write and/or modify PC or PLC programs to control industrial food processing equipment.
• Document changes and updates to ensure proper revision control.
• Document work procedures and ensure high quality through the engineering process.
• Support the organization when engineering-related questions arise.
• Provide remote support to Field Service Engineers to resolve customer issues when they arise.
• Perform maintenance and setup work on all JBT Marel products.
• Set up and adjust machines in the field to equipment specifications.
• Demonstrate strong electromechanically inclined abilities to troubleshoot and repair machinery hydraulic, pneumatic, and electrical components.
• Perform machine audits, repairs, and preventative scheduled maintenance.
• Diagnose problems, dismantle machines, replace defective parts, and reassemble machines.
• Identify and articulate root cause problem statements while troubleshooting.
• Be a safety-conscious leader, with a proven track record on safety.
• Exhibit good interpersonal skills with a positive and professional attitude.

Qualifications

• 3-5 years of experience in control systems applications like Allen-Bradley, Siemens, Beckhoff, etc.
• 3-5 years of experience with electrical schematics reading.
• Solid mechanical knowledge with blueprint reading ability.
• Two-year technical school training or related bachelor’s degree preferred.
• Computer skills – including laptop and smartphone, use of Outlook, Word, Excel, etc.
• Manufacturing experience in food and beverage industry preferred.

Requirements

• Travel includes nights and weekends and may fluctuate due to business need/priority.
• Up to 90% travel required, including some international.

Benefits

• JBT Marel offers benefits on day 1 of your employment, including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.