[Hiring] Field Service Technician @Veralto

Role Description

The Field Service Technician is responsible for maintaining and supporting customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices located at our customer sites. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs.

In this role, a typical day will look like:

• Travel throughout the Baltimore, MD territory to support manufacturing customers, with most work completed during the day, limited overnight travel, and occasional voluntary overtime.
• Provide ongoing care and support for our customer's equipment.
• Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities.
• Diagnose and resolve mechanical, electrical, and software-related issues and deliver effective, timely solutions.
• Become a trusted advisor and partner for our customers, to develop excellent relationships.
• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.

Qualifications

• A minimum of 2 years of technical, mechanical, electrical, or field service experience.
• Willingness to travel within the assigned territory, including occasional overnight travel.
• Ability to comply with customer safety requirements, PPE standards, and site access policies.
• Valid driver’s license with the ability to safely operate a company vehicle.

Requirements

• Willingness to travel is primarily regional within the Baltimore, MD territory area is planned in advance to allow flexibility in managing schedules, routes, and customer visits. Overnight travel is occasional and not routine.
• Physical Requirements:
• Lifting and carrying up to 50 lbs.
• Twisting, bending, pushing, pulling, climbing, walking, and kneeling.
• Standing and/or sitting for extended periods of time.

Benefits

• Company vehicle, laptop, phone, and uniform.
• Incentive Bonus Plan.
• PTO.
• Medical, dental, vision, and 401(k) with company match, starting Day 1.
• Flexible working hours.
• Comprehensive professional onboarding and advanced technical training.
• Powerful team looking forward to working with you.
• Career coaching and development opportunities.
• Parental Benefits.
• Wellbeing Program, with rewards.
• Employee Assistance Program (legal, financial, and counseling resources).