[Hiring] Training Specialist @Elevate Patient Financial Solutions

Role Description

The Training Specialist is responsible for planning, coordinating, developing, implementing, facilitating, delivering, monitoring, and improving the various training programs at Elevate PFS. This individual will report to a Training Supervisor and will work closely with specific L&D team members and other company leaders and staff to support all training initiatives.

• Facilitate and deliver training to Elevate PFS employees utilizing several delivery modalities, including face-to-face instruction and virtual training delivery.
• Effectively implement a variety of adult learning methodologies into instructional delivery.
• Collaborate with leaders and subject matter experts to identify organizational learning opportunities and training needs.
• Track, evaluate, and improve the effectiveness of existing training and development programs utilizing reports, metrics, and assessment tools.
• Assist with monitoring employee performance and quality evaluations for training needs.
• Promote training events and programs to management in order to maximize attendance and participation in those programs.
• Provide ongoing in-service and refresher training to employees for continued on-the-job development.
• Oversee departmental knowledge management sites and utilize the company learning management system.
• Responsible to maintain adequate training supplies needed for any courses, including manuals, handouts, job aids, etc.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree in Education, Instructional Design, Business, or related field preferred, or equivalent work experience.
• Minimum 1-year experience as a Team Lead or Supervisor.
• Minimum 1-year experience as an instructor, mentor, or training specialist or equivalent in a corporate environment.
• Subject matter expert with 3 years’ experience working with hospital insurance payors (e.g., Medicaid, Medicare, commercial insurance, private insurance, etc.).
• Excellent written and verbal communication skills.
• Excellent presentation and facilitation skills, including online or virtual training platforms (e.g., Skype, WebEx, GoToMeeting, etc.).
• Strong analytical and problem-solving skills.
• Attention to detail and quality awareness.
• Customer service and relationship management skills.
• Ability to work flexibly in a team environment.
• Expertise with Microsoft Office software suite (PowerPoint, Excel, Word).
• A certain degree of creativity and latitude is required.
• Some travel may be required.

Benefits

• Medical, Dental & Vision Insurance.
• 401K (100% match for the first 3% & 50% match for the next 2%).
• 15 days of PTO.
• 7 paid Holidays.
• 2 Floating holidays.
• 1 Elevate Day (floating holiday).
• Pet Insurance.
• Employee referral bonus program.
• Teamwork: We believe in teamwork and having fun together.
• Career Growth: Gain great experience to promote to higher roles.

Company Description

ElevatePFS is an Equal Opportunity Employer.