[Hiring] Field Services O&M Training Specialist @LG Energy Solution Vertech, Inc.

Role Description

The O&M Training Specialist will design, develop, and deliver technical product training programs for internal field service teams and external stakeholders supporting LG Energy Solution Vertech’s grid-scale Battery Energy Storage Systems (BESS). This role is vital to ensuring that field service personnel have the knowledge and skills required to safely operate, maintain, and troubleshoot our fleet of BESS products. The O&M Training Specialist will develop and maintain standardized technical training materials, translating product documentation, service procedures, and subject matter expertise into structured training modules covering:

• Preventive maintenance
• Troubleshooting
• Component replacement
• Safety
• Other BESS O&M topics

The O&M Training Specialist will travel frequently to customer sites, LGESVT facilities, and other training locations to deliver training for LGESVT and customer O&M personnel. The role will also support continuous improvement within the Service organization by contributing to standard operating procedures (SOPs) and evaluating existing training methods to improve overall program effectiveness.

Qualifications

• Bachelor’s degree in Engineering, a related technical discipline, or equivalent relevant experience in BESS, renewable energy, power systems, or industrial equipment.
• Solid understanding of grid-scale Battery Energy Storage Systems (BESS), including major subsystems such as PCS/inverters, battery containers, EMS/controls, HVAC, and fire detection/suppression.
• Ability to interpret technical documentation, including product manuals, electrical drawings/schematics, SOPs, troubleshooting procedures, and engineering documentation.
• Working knowledge of applicable electrical and workplace safety requirements, including OSHA requirements and NFPA 70E.
• Experience developing and delivering technical training for adult learners across classroom, virtual, and hands-on formats.
• Experience with e-learning authoring tools such as Adobe Captivate, Articulate Storyline/Rise, or similar platforms.
• Strong presentation, public speaking, and written communication skills.
• Strong organizational and project management skills.

Requirements

• 3+ years of relevant experience in technical training, field service, commissioning, technical support, or O&M within BESS, renewable energy, power systems, or industrial equipment environments.
• Demonstrated experience developing technical training content from source documentation and subject matter expertise.
• Demonstrated ability to manage multiple training-development projects and continuously improve content based on learner feedback, technical changes, and training outcomes.
• Willingness and ability to travel up to 50% to customer/project sites, LGESVT facilities, and other designated training locations throughout the United States.

Benefits

• Competitive compensation
• Comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision, life, and disability insurance.