[Hiring] Training Coordinator @OpsArmy

Role Description

We are looking for a highly organized Training Coordinator to manage the day-to-day operations of employee training and onboarding. The Training Coordinator will coordinate training cohorts from the time a new hire's start date is confirmed through the completion of training. This includes:

• Scheduling cohorts
• Coordinating trainers
• Tracking trainee progress
• Maintaining training materials
• Ensuring new hires have the resources they need to begin successfully

Qualifications

• 2+ years of experience coordinating training, onboarding, or learning programs
• Strong organizational and time-management skills, with the ability to manage multiple training cohorts simultaneously
• Excellent written and spoken English
• Strong attention to detail and ability to maintain accurate records
• Proficiency with Google Sheets or similar spreadsheet tools
• Comfortable facilitating training sessions or presentations when needed
• Strong communication and follow-up skills
• Ability to work independently and proactively identify and resolve issues
• Ability to work a schedule that overlaps with U.S. Eastern Time business hours

Requirements

• Coordinate Training Cohorts: Schedule incoming training groups, coordinate trainers, and ensure new hires have the necessary access, equipment, and resources before their start date
• Track Trainee Progress: Maintain accurate records of attendance, training completion, assessments, and overall progress. Identify and flag trainees who may be falling behind
• Maintain Training Materials: Keep training materials, assessments, guides, and related resources accurate and up to date
• Coordinate Trainer Support: Provide trainers and team leads with updated materials, schedules, and trainee information
• Support Team Lead Training: Help organize and standardize training for newly promoted team leads and facilitate training sessions when needed
• Maintain Training Records: Ensure trainee and training records are complete, accurate, and properly organized
• Gather Feedback: Collect trainee and trainer feedback and identify opportunities to improve training materials and processes
• Resolve Training Issues: Proactively identify potential issues before training begins and coordinate solutions to minimize delays or disruptions

Benefits

• Full-time remote work
• Opportunity to develop and grow within training and operations
• Exposure to training coordination, onboarding, and process improvement
• Opportunities for advancement into training leadership or broader operations roles
• A collaborative, fast-paced work environment