[Hiring] Tech Learning Partner @CEI Services

Role Description

Responsible for serving as an integrated consultative learning partner for Information Services projects, including the implementation and continued support of software and other technologies. Strategize the most effective methods for and develop, deliver and facilitate both initial and ongoing training for end users.

This is a remote position.

Responsibilities

• Ability to understand complex implementations and translate technical documentation into easy-to-understand training for end users.
• Collaborate with project teams to provide solutions to training focused issues with implementation and ongoing training for technology solutions.
• Manage the entire design and development process, including needs assessment, analysis, design, development, implementation, and evaluation for specific technology focused training.
• Provide expert recommendations on the most appropriate modality and/or method for content delivery.
• Develop and improve training content including applying relevant instructional design theory and philosophy, curriculum development and visual design elements.
• Apply adult learning and development pedagogy to ensure effectiveness of training programs.
• Collaborate with Subject Matter Experts across the company and with external vendors to develop and assess relevant learning and program outcomes.
• Utilize creative strategies to develop multi-modal delivery of training programs (Instructor-led, online, hybrid) to meet the needs of diverse learners and site logistics.
• Coordinate with Instructional Design team and Communications & Creative Services department to develop audio and visual collateral for training programs including voice over, music, video, visual identity, power point, Prezi and any other relevant items.
• Facilitate the delivery of training for specific software and technology, including virtual instructor led as well as live instructor led sessions, in addition to asynchronous eLearning.
• Perform functions as deemed appropriate by the Director of Learning & Leadership Development to maintain the operation of the department.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in training and development, communications, adult learning, or related degree.
• Three to five years’ experience designing, developing, delivering, and evaluating training course materials, with preference given to implementing software programs and technical tools.
• Experience developing and delivering e-learning modules and working with an LMS.

Requirements

• Take reasonable care of your own and others’ health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the Company's Zero Injury principles.
• Advanced skills in Windows, MS Word, Excel, Power Point, MS Outlook, Internet and the ability to be trained in various other systems.
• Proficient in online course development software including Captivate and/or Articulate or the equivalent.
• Working understanding of Adobe Creative Cloud Apps: Illustrator, Premiere Pro, Photoshop, After Effects.
• Ability to work with minimal supervision and maintain a high level of confidentiality.
• Able to develop training plans, training material, handouts.
• Ability to travel as needed and be at the corporate office for training events when needed.

Benefits

• Compensation $85,000–$95,000 / year, commensurate with experience.
• Competitive pay with ongoing performance review and merit increase.
• 401(k) with company match & Employee Stock Purchase Plan (ESPP).
• Flexible spending account (Healthcare & Dependent care).
• Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children.
• Diabetes Management, Telehealth Coverage, Prescription Drug Plan, Pet Insurance, Weight Management Drug Discount.
• Discounted National Gym Membership Network.
• Employee Assistance Program.
• Paid Time Off, Paid Holidays, Bereavement Leave.
• Military Leave, including Benefits Continuation.
• Short and long-term disability, life insurance, and accidental death & dismemberment.
• Voluntary life insurance, accident, critical illness, hospital indemnity coverage.
• Emergency Travel Assistance Program.
• Group legal plan.