[Hiring] Quality Excellence Capability Partner @BD

Role Description

The Quality Excellence Capability Partner, North America, is responsible for designing, deploying, and sustaining technical quality capability-building programs across North America in support of BD's Quality Excellence Academy. Reporting to the Associate Director, BD Excellence Quality, this role leads the execution of the Quality Excellence Academy within North America by developing and delivering structured learning programs that strengthen technical competencies, process knowledge, and quality culture across manufacturing sites and quality organizations.

The role will lead the design, development, and deployment of capability-building initiatives across Quality Engineering and Quality Systems. While initial priorities may include Investigation Management, Root Cause Analysis, and Problem Solving, the scope will evolve based on organizational needs and strategic quality priorities.

The role partners closely with site Quality leaders, process owners, subject matter experts, Central Quality partners, and Learning & Development to identify capability gaps, develop learning pathways, and ensure effective application of training in the work environment. Success in this role is measured by improved organizational capability, increased consistency in execution of quality processes, stronger inspection readiness, and sustained adoption of Quality Excellence practices across the region.

Qualifications

• Bachelor’s Degree in Life Sciences, Sciences, Engineering or a related field is required.
• 5+ years of experience in a medical device, pharmaceutical or biologics (e.g. FDA, ICH).
• Demonstrated expertise in Quality Engineering and Quality Systems within a regulated industry.
• Experience delivering Quality or technical training in regulated settings.
• Working knowledge of quality system processes such as CAPA, nonconformance management, change control, process validation, design controls, and risk management.
• Experience coaching associates, SMEs, and leaders.
• Strong facilitation, communication, and interpersonal skills.
• Proven ability to work cross-functionally and influence stakeholders.
• Strong organizational skills and attention to detail.
• Experience in problem solving, continuous improvement, and Kaizen.
• Willingness to travel domestically and internationally as required, approximately 25-50%.

Requirements

• Initially serve as the regional capability lead for Investigation Management, Root Cause Analysis, Problem Solving, and related quality disciplines.
• Expand capability-building programs into additional quality domains including Process Validation, Change Control, Technical Writing, and future strategic priorities.
• Coach associates, leaders, and SMEs to strengthen technical expertise, decision-making, and consistent application of quality processes.
• Support onboarding, role-based development, and targeted remediation programs.
• Measure and evaluate learning effectiveness through observations, assessments, performance metrics, and stakeholder feedback.
• Drive adoption of standard methodologies, tools, and best practices.

Benefits

• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance
• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Adoption assistance
• Backup day care and eldercare
• Employee Assistance Program (EAP)
• Paid Parental Leave