[Hiring] Study Coach and Curriculum Specialist @Career Certified

Role Description

SeeWhy Learning is seeking a Study Coach and Curriculum Specialist to join our team. This role is ideal for someone with a passion for financial services, education, and helping learners achieve their professional goals.

As a Junior SST, you will support students preparing for financial services and insurance licensing examinations by providing coaching, guidance, and educational support through phone, email, live chat, and webinar platforms. You will play an important role in helping students understand complex concepts, stay motivated in their studies, and successfully complete their examination requirements.

This is a remote work-from-home position requiring a dedicated home office environment with reliable internet access. Candidates must be authorized to work in Canada.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Strong interest in financial services, investing, insurance, or financial education.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently in a remote environment.
• Strong presentation and facilitation skills.
• Ability to explain technical or complex information in a clear and understandable manner.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace.
• Experience supporting customers, students, learners, or clients in a professional environment is preferred.
• Bilingual (English and French) is a plus!

Requirements

• Provide individualized coaching and study support to students preparing for financial services and insurance licensing examinations.
• Answer questions regarding course materials, study approaches, and exam preparation through phone, email, live chat, and webinar platforms.
• Simplify complex financial and insurance concepts into easy-to-understand explanations that support student success.
• Encourage, motivate, and guide students throughout their learning journey.
• Facilitate structured webinars and virtual training sessions using Webex or similar online meeting platforms.
• Deliver educational presentations to students and corporate partners.
• Maintain a professional and engaging virtual learning environment.
• Track student progress, course completion, and exam success metrics.
• Prepare and communicate reports and updates to internal stakeholders and external partners as required.
• Identify students who may benefit from additional support and provide proactive outreach when appropriate.
• Assist with maintaining and updating existing training materials and educational resources.
• Review content for accuracy, consistency, and effectiveness.
• Support ongoing curriculum and learning experience improvements.
• Participate in onboarding, training, and professional development activities.
• Maintain confidentiality of student and organizational information.
• Perform other duties and special projects as assigned.

Benefits

• Salary range of $53,000 – $58,000 CAD annually, commensurate with experience, education, skills, and qualifications.
• Eligible for health insurance benefits after three months of employment.
• Eligible for profit-sharing bonuses after three months of employment.
• Primarily work-from-home environment.
• Professional development and career advancement opportunities.
• Opportunity to learn from experienced financial services educators and industry experts.

Career Growth

This position offers a clear path for advancement into more senior training, educational support, content development, and leadership roles within SeeWhy Learning. Increased responsibilities and earning potential are based on performance, experience, education, and demonstrated expertise.

Company Description

SeeWhy Learning is a leading provider of online insurance education and licensing solutions across Canada. As part of Career Certified, SeeWhy Learning helps insurance professionals launch and advance their careers through engaging, accessible, and industry-focused training programs. Our mission is to empower learners with the knowledge and confidence they need to succeed while delivering an exceptional educational experience that supports professional growth at every stage of their career.

Through innovation, collaboration, and a learner-first mindset, we are committed to making professional education more effective and accessible.