[Hiring] Senior Technical Training Specialist @General Dynamics Information Technology

Role Description

Seize your opportunity to make a personal impact as a Senior Technical Training Specialist, supporting the Defense Health Agency (DHA), who is committed to medical excellence, health care improvement and ensuring military personnel are ready to perform combat operations and humanitarian missions at home and abroad. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

As a Senior Technical Training Specialist, our work depends on providing information technology technical and program management expertise to Defense Health Networks and their Medical Treatment Facilities (MTF). The Market Technology Integration Office (MTIO) Division delivers the Geographic Service Leads (GSL) model to the Military Health System (MHS) CIOs. Through the GSL model, the division provides:

• Program Management Support
• Enterprise Resource Planning and Management
• Enterprise Schedule Management
• Performance Management
• Change Management
• Technical Support Services
• Financial Management
• Internal Communications support to the MTFs within their health network/geographic market

HOW YOU WILL MAKE AN IMPACT:

• Prepares and modifies training modules, artifacts, videos, and other materials to meet the latest mission requirements, as established by the customer
• Trains personnel through formal classroom (in person and virtual) courses, workshops, and seminars
• Develops, updates, and maintains innovative computer-based training materials, courses, and systems in support of the DHA and J-6 mission
• Develops tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities
• Keeps abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques
• Conducts research to develop and revise training courses, and uses knowledge to recommend training strategies, establish training approaches, and prepare appropriate training materials
• Conducts peer reviews of all training content to ensure accuracy and quality in accordance with DHA’s professional certification and development requirements
• Manages a feedback system to capture data and metrics from participants and uses that information to constantly improve the training program
• Manages professional certification training, validation, and verification systems supporting local Information Technology staff at MTFs and OLB sites and PEO MS / CIO J-6 personnel
• Collaborates with other training offices and functions on training initiatives and standards as required by DHA
• Researches and recommends training venue locations for live, in-person classroom training
• Plans training venue logistics, organizes training events, and produces travel, lodging, and venue cost projections and documentation using DHA-required templates
• Plans and executes equipment requirements for training venues including performing setup, configurations, testing, equipment maintenance, break down and travel logistics
• Other duties as assigned

Qualifications

• Bachelor's degree in a related discipline, or the equivalent combination of education, professional training, or work experience
• 5+ years of related experience
• Ability to design and deliver programs to train all levels of personnel
• Experience training personnel through formal classroom (in person and virtual) courses, workshops, and seminars
• Knowledge of the use of Microsoft Office products, Adobe training and related applications
• Ability to work with stakeholders to assess potential risks
• Ability to translate business requirements into non-technical and technical documents
• Skilled in identifying and addressing client needs, actively participating in client discussions and meetings; preparing concise, accurate documents

Requirements

• Must be organized, self-motivated and able to multitask in a fast paced and dynamic work environment
• Demonstrated ability to excel both independently and as a team member in a lively, collaborative environment

Preferred Skills

• 6+ years of related experience preferred
• Adobe Certified Professional - Adobe Captivate
• ITIL 4 Foundation certification
• Prior DoD experience
• Defense Health Agency or Military Health System experience a plus

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Competitive pay and paid time off
• Full-flex work week to own your priorities at work and at home
• Award-winning culture of innovation and a military-friendly workplace