[Hiring] Senior Manager - Learning Facilitator @RTX

Role Description

The Senior Manager, Learning Delivery supports the RTX Learning and Development (L&D) organization enabling the career development of RTX’s 185,000+ employees. This role is responsible for facilitating transformational learning experiences across leadership and enterprise skill-building programs. It upholds facilitation excellence and ensures the consistent, high-impact delivery of learning that equips employees and leaders with the skills, confidence, and mindset to apply new capabilities.

The Senior Manager, Learning Delivery is an individual contributor role, reporting to the Associate Director, Learning Delivery and partners closely with a team of facilitators, instructional designers and with learning operations.

What You Will Do

• Program Delivery & Excellence:
  • Demonstrate facilitation excellence, including facilitation models, toolkits, and train-the-trainer approaches while continuously evolving facilitation methods based on best practices and learner insights.
  • Deliver high-impact leader development programs to role model facilitation excellence to create an engaging learning environment for all participants.
  • Facilitate leader development programs and additional enterprise-wide skill-building content across multiple cohorts, geographies, and modalities (virtual, in-person).
  • Partner with peer Learning Delivery team members, including co-facilitation, to ensure consistent, scalable, and high-quality program experiences.
  • Partner with program design teams to translate content into experiential, actionable, and behavior-changing learning experiences.
  • Ensure alignment with business outcomes and leadership capability goals across programs by connecting learning objectives to measurable performance and behavior change opportunities within the learner’s roles.
  • Create and maintain facilitation playbooks, standards, and ongoing development for facilitator communities of practice to ensure global consistency and elevate facilitation capability across the enterprise.
  • Rapidly learn and internalize new content areas, taking full ownership for delivery with confidence, clarity and a learner-centric approach that elevates program quality.
• Continuous Improvement:
  • Mentor peer facilitators to continuously elevate delivery impact, learner engagement, and instructional techniques.
  • Drive a culture of continuous improvement through learner feedback and outcome-based measurement.
  • Drive innovation in facilitation methods—leveraging technology, storytelling, experiential learning, and leadership simulations to increase engagement, learner retention, and on-the-job application.
• Stakeholder Engagement:
  • Partner with business and HR leaders to understand leadership capability needs and adapt facilitation strategies accordingly to tailor facilitation approach, examples, and scenarios to real-world business priorities.
  • Collaborate across BUs and with global and regional partners to ensure seamless delivery and scalability of programs.
  • Manage competing priorities while traveling for facilitation, ensuring seamless program delivery alongside other ongoing project, stakeholders and administrative responsibilities.
• Travel:
  • Travel at least 80% of the time, including domestic and international.

Qualifications

• Typically requires a University Degree and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years’ experience, or in absence of a degree 14 years of relevant experience.
• Minimum 8 years of relevant Learning & Development facilitation experience; relevant HR experience in Human Resources, Learning & Development, Organizational Development or Talent Management.
• Prior experience delivering world-class communication, presentation and facilitation skills.
• Prior experience leveraging adult learning principles, facilitation techniques, and experiential learning design.
• Prior experience working with all levels of leadership to communicate and implement learning programs to support business goals.

Requirements

• People leadership experience.
• HRBP experience.
• Prior experience in large manufacturing and/or matrixed global organization.
• Certifications in behavioral assessment and ICF coaching credentials.
• Bilingual or Multilingual.

Benefits

• Medical, dental, and vision insurance.
• Three weeks of vacation for newly hired employees.
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
• Tuition reimbursement program.
• Student Loan Repayment Program.
• Life insurance and disability coverage.
• Optional coverages including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Ovia Health, fertility, and family planning.
• Adoption Assistance.
• Autism Benefit.
• Employee Assistance Plan, including up to 10 free counseling sessions.
• Healthy You Incentives, wellness rewards program.
• Doctor on Demand, virtual doctor visits.
• Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• And more!