[Hiring] Senior Instructional Designer @EPIC Brokers

Role Description

We are seeking an experienced, well-rounded Contract Instructional Design Consultant to lead the design and development of an engaging learning program focused on Errors & Omissions (E&O) risk, claims prevention, best practices, and emerging considerations related to AI.

Using the ADDIE model, the consultant will partner closely with subject matter experts (SMEs) to transform complex, technical content into clear, practical, and engaging learning experiences.

The project will be completed in two phases:

• Phase One: Focus on analysis and design, resulting in a recommended course structure, learning strategy, and development plan for approval.
• Phase Two: Focus on developing, implementing, and evaluating the learning solution.

The ideal consultant brings a combination of instructional design expertise, eLearning development, visual and graphic design capabilities, and project management skills and is comfortable leading a learning project from initial discovery through final delivery.

Qualifications

• 5+ years of experience in instructional design, learning and development, eLearning development, or corporate training.
• Demonstrated experience applying the ADDIE model and adult learning principles strongly preferred.
• Ability to manage the full instructional design lifecycle, from needs analysis and learning strategy through development and evaluation.
• Experience designing learning solutions from complex, technical, or SME-provided content.
• Strong experience developing scenario-based and application-focused learning.
• Strong visual and graphic design skills, with the ability to create polished, professional learning materials.
• Experience developing eLearning using Articulate Storyline.
• Experience with Adobe Creative Suite, Canva, or similar design tools preferred.
• Excellent writing, project management, organization, and communication skills.
• Ability to independently facilitate SME meetings and manage timelines, deliverables, feedback, and revisions.
• Experience developing training related to insurance, compliance, risk management, legal concepts, or financial services strongly preferred.

Requirements

• Meet with stakeholders and SMEs to understand business needs, learner audiences, knowledge gaps, and desired outcomes.
• Review existing E&O resources, claim examples, presentations, and other source materials.
• Identify and organize key topics and content priorities.
• Develop clear, measurable learning objectives.
• Recommend the overall curriculum and course structure, including number of modules and estimated seat time.
• Recommend appropriate delivery methods, learning activities, assessments, scenarios, and supporting resources.
• Identify opportunities to incorporate real-world claims, case studies, and application-based learning.
• Define the storyboard structure and approach that will guide course development.
• Establish development requirements, SME responsibilities, review cycles, and project timeline.

Benefits

• The hourly pay range for this position is $125 per hour.
• This range represents the employer’s good faith estimate of the compensation for this role at the time of posting.
• Actual compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data.

Company Description

EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.

EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.