[Hiring] School Success Manager @Atomi

Role Description

As a School Success Manager, you will own the full relationship with a portfolio of existing Atomi schools, from rollout and adoption through to renewal and expansion. You’ll be the school’s trusted advisor on best practice and the commercial lead on growing the partnership.

• Help School Executives structure and manage school-wide Atomi deployments.
• Coach senior teachers on Atomi’s methodology and innovative pedagogy.
• Build change management strategies that drive adoption, self-sufficiency, and phenomenal student results.
• Represent Atomi externally through thought leadership, including content marketing, conference presentations, and media.

What you'll do

• Conduct workshops, webinars, training sessions, and onsite meetings, building productive relationships with key stakeholders.
• Coach customers to become product experts so their schools become increasingly self-sufficient.
• Use data and insights to proactively manage activation and address at-risk schools.
• Develop and execute account plans that expand customer relationships and drive revenue growth.
• Multithread within your schools, running outbound activity to engage new contacts and departments.
• Manage a pipeline of renewal and expansion deals, leading demos and pricing negotiations to exceed your targets.
• Partner with Sales, Product, and Marketing to improve the customer experience and translate customer challenges into new solutions.
• Represent Atomi externally through case studies, conference presentations, and thought leadership.

Qualifications

• Experience within the education sector, particularly working with secondary schools or educational staff.
• Ability to balance a trusted advisor relationship with a commercial growth agenda.
• Experience making outbound calls and conducting high-level business discussions.
• Experience delivering training, workshops, or presentations to a range of audiences, including senior executives.
• Excellent communication and relational skills, with the ability to build trust and credibility with stakeholders.
• Experience in fast-paced, collaborative environments, with the ability to prioritise and adapt.
• A commitment to continuous improvement, a questioning mindset, and openness to constructive feedback.
• Familiarity with CRM systems, preferably HubSpot.
• Startup or EdTech experience is advantageous, but not required.
• A valid Working With Children Check (WWCC).

Benefits

• Enjoy work-life balance with hours that adapt to your needs, whether for university, family, or personal time.
• Experience additional paid leave options as a permanent team member.
• Work from Sydney, interstate, or wherever you find inspiration.
• Use ongoing opportunities to improve your skills and expand your knowledge.
• Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self.
• Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents.
• We work hard to hire only the best.
• Participate in regular social in-person and remote events, including team sports competitions, trivia nights, and themed annual events.
• Enjoy free Atomi services for you and your family.

How to apply

Tell us how your experience, skills, and qualifications align with the role and the impact you could make at Atomi. You can also include examples of your work or achievements—such as a portfolio, writing samples, case studies, or other projects—that help us understand what you can do.

We know strong candidates don’t always meet every requirement in exactly the same way. If you’re excited about the role and believe you have the capabilities to succeed, we encourage you to apply. Where a particular qualification or certification is essential, we’ll make that clear in the job ad.

Please note: You’ll need Australian working rights for this role.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.