[Hiring] Registrar Compliance & Community Outreach Specialist @Vertex Education

Role Description

The Registrar Compliance & Community Outreach Specialist ensures that every campus operates with excellence in enrollment, attendance, and student records management. Serving as the primary compliance owner for registrar operations, this role provides hands-on support, coaching, and training to campus registrars to ensure accuracy, efficiency, and adherence to state requirements. Through expert system management, data integrity oversight, and family-facing engagement, the Specialist helps families experience a smooth and welcoming enrollment process—advancing Vertex Education’s mission to change lives through education by ensuring every student’s journey begins with a strong, compliant foundation. This position hosts all community events marketing the schools and is responsible for working on all community outreach activities.

Qualifications

• Associate’s degree in Education, Business Administration, or a related field. Equivalent relevant experience may be substituted for degree requirements.
• Minimum of 3 years of marketing or enrollment experience in a K–12 educational setting.
• Proficiency with student information systems (preferably PowerSchool) and enrollment platforms such as SchoolMint or Avela.
• Valid IVP Level One Fingerprint Clearance Card or ability to obtain one.
• Must pass a criminal background check.

Requirements

• Provide daily registrar support and troubleshooting through Zendesk.
• Oversee enrollment, placement, and withdrawal workflows in SchoolMint/Avela and PowerSchool.
• Review registrar entries for accuracy, compliance, and data integrity across all campuses.
• Coordinate the annual enrollment lottery, including registrar training, documentation, and state-aligned preparation guides.
• Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits.
• Oversee cumulative files, transcripts, and student record storage in compliance with state law.
• Coordinate withdrawal file processing, retention/promotion documentation, and file storage.
• Maintain and update SOPs to ensure ongoing compliance and audit preparedness.
• Coach and mentor registrars to ensure compliance, accuracy, and consistency across all campuses.
• Deliver training and one-on-one mentoring on enrollment workflows, attendance reconciliation, and records management.
• Provide escalation support for complex enrollment or data issues and guide registrars toward resolution.
• Participate in registrar interviews and provide recommendations during the hiring process.
• Lead BOY and EOY processes, including rollover, scheduling, transcript management, and file archiving.
• Represent the school at marketing and enrollment events, hosting enrollment booths, answering questions, and converting interest into qualified applications.
• Find opportunities for the school to be involved in community events with enrollment tables, etc.
• Own the daily enrollment pipeline: track family status, remove blockers, and ensure timely offer issuance per defined SLAs.
• Coordinate registrar participation in re-enrollment nights, sneak peeks, move-up days, and back-to-school events; conduct campus tours and partner with leaders for consistent family communication.

Benefits

• Industry-leading pay, rewards, and referral bonuses.
• Unlimited flexible paid time-off for performance.
• Comprehensive medical, dental, and vision benefits.
• 401(k) plans with a 6% employer match on contributions.
• Mentoring and financial support for training classes.
• A welcoming, supportive, and inclusive environment that celebrates diversity and promotes equality.