[Hiring] Regional Trainer @Sonos

Role Description

A Regional Trainer is responsible for bringing educational moments to life across EMEA to our partners in the Retail and AV channels. This role will be focused on Southern Europe and will cover France, Spain, and Italy. The ideal candidate for this role will have a deep understanding of consumer electronics, have experience in developing and delivering training programmes across the region, and have a passion for communicating stories to a variety of audiences. Members of the Sonos Global Training & Education Team embody all of Sonos’ behaviors: Respect, Collaboration, Transparency, and Ownership.

• Present engaging educational content verbally to both small and large audiences in various formats, including in-person events, live and pre-recorded webinars, on-camera video training, live trade show events, and LMS platform management.
• Speak the operating languages of the audiences we connect with: retail consumer electronics, installed services, AV experts, and retail corporate management.
• Navigate and deploy different communications styles dependent on the audience.
• Work in a fast-paced, ever-changing environment that requires flexibility and compassion for both partners and internal teams.
• Collaborate remotely and in-person to innovate how the Sonos Global Training & Education Team connects with our audiences.
• Work closely with sales and content teams to use education as a way of driving sales and advocacy.
• Collaborate with in-field sales & advocacy teams to ensure consistency of educational experiences across the region.
• Communicate with our partners outside of training events to answer questions and clarify key topics.
• Keep up with industry trends and technology to ensure that the team is the authority on any topic that complements or competes with Sonos.
• Continually practice presentational skills to maintain training performance at an elite level.
• Continue to build on the legacy of “best in class” training moments that Sonos has delivered over the last 10+ years.

Qualifications

• Demonstrated experience and success with enthusiastic public speaking and on-camera presentations.
• Effective experience in communicating knowledge to others.
• Language fluency in English and French.
• The ability to travel throughout North America, Europe, Asia, and Australia for potential in-person training events on a monthly basis.

Requirements

• 1-3 years of experience in the technical education field.
• Experience in audio video retail, installation, or design.
• Experience managing Learning Management Systems (LMS).
• Good project management and organizational skills.
• Proficiency in writing in a clear and conversational style.
• Humility to identify opportunities in oneself and the team.
• A passion for consumer and professional electronics.
• Experience collaborating with teammates and cross-functional teams.
• Experience planning and executing live events and workshops.
• Proficient in Microsoft PowerPoint and Google Slides.
• Proficiency in Adobe Suite, specifically Adobe Premiere.
• A curiosity to learn new skills and a dedication to master those skills.
• Highly organized and able to deliver multiple projects at the same time.
• Additional language fluency in Spanish or Italian.
• A love of the music and home theater experience.

Company Description