[Hiring] Program Mentor @Western Governors University

Role Description

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals.

Student learning is the primary responsibility of WGU faculty. Program Mentors have specialized program content and career expertise, which they use to coach and guide students through programs and support career competency development. Program Mentors are assigned a group of students and are accountable for their students’ academic progress and success. They are organized and show exemplary written and verbal communication skills.

Time Expectations:

• Full-Time Program Mentors are expected to work approximately 40 hours per week.
• Part-Time Program Mentors are expected to work approximately 20 hours per week, not exceeding 29 hours per week.

Essential Functions and Responsibilities:

• Acts as a steward for carrying out WGU’s mission and strategic vision.
• Demonstrates a high level of commitment to student success.
• Offers direct, comprehensive support, coaching, and guidance to assigned students.
• Provides WGU and program level expertise to students.
• Fosters student learning through innovative and motivational teaching and coaching practices.
• Responds with urgency to meet student needs.
• Maintains a consistent, student-friendly schedule.
• Monitors the progress of assigned students and offers proactive support.
• Uses technology-based teaching and communication platforms.
• Collaborates with other professionals within the university.
• Consistently exhibits WGU Leadership Principles.
• Maintains knowledge within assigned college.
• Performs other related duties as assigned.

Qualifications

• Master's degree and all applicable licenses or certifications for a degree program.
• Current RN license.
• Minimum 3 years of experience providing student support, mentoring, coaching and/or instruction.

Requirements

• Strong experience with distance education and distance learning students is preferred.
• Coaching certification (ICF ACC/PCC/MCC or similar).
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Works primarily from home within the continental United States.
• Occasional travel of up to 20%, including attendance at designated company summits.

Benefits

• Eligible for bonuses.
• Medical, dental, vision, telehealth and mental healthcare.
• Health savings account and flexible spending account.
• Basic and voluntary life insurance.
• Disability coverage.
• Accident, critical illness and hospital indemnity supplemental coverages.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off for rest and relaxation.
• Flexible paid sick time.
• 11 paid holidays.
• Other paid leaves, including up to 12 weeks of parental leave.

Company Description

WGU has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.