Role Description
We are seeking experienced professionals to join our team as Course Facilitators in our AI Strategy and Organizational Change portfolio. Facilitators are not course authors or adjunct faculty but are vital to ensuring the effective delivery of content created by Cornell faculty.
In this role, you will complement our asynchronous course content by:
-
Leading engaging live sessions that engage students in discussion of AI strategy, AI-enabled business transformation, and the organizational change required to realize value from AI.
-
Providing personalized and constructive feedback (written and recorded video) on discussion boards, assignments, and multi-part applied course projects such as AI opportunity assessments, workflow redesigns, business model innovations, venture derisking plans, and AI transformation strategies.
-
Coaching learners to connect AI capabilities, frameworks, and case examples to the real-world opportunities and challenges in their own roles, teams, and organizations.
-
Fostering meaningful connections with students in a highly interactive online environment.
Qualifications
-
Has 8+ years of relevant professional experience, or an equivalent combination of education and experience.
-
Brings substantial experience in business strategy, digital or AI transformation, innovation, management consulting, operations, or product management, or general management, including hands-on work identifying, evaluating, or implementing AI or digital technology initiatives.
-
Demonstrates a practical, business-level understanding of modern AI, including generative, reasoning, and agentic AI and their capabilities, limitations, and risks.
-
Has experience leading or advising on organizational change, including redesigning roles and teams, building workforce skills and AI literacy, and fostering an experimentation-oriented, "builder" culture.
-
Applies a discovery-driven, data-informed approach to decision-making, including defining metrics, designing pilots or experiments, and interpreting evidence.
-
Is familiar with the ethical, legal, and regulatory considerations surrounding AI in business.
-
Possesses exceptional written and verbal communication skills, with the ability to explain complex technical and strategic concepts clearly to professionals with varied backgrounds.
-
Is comfortable facilitating live online discussions, providing timely and substantive feedback to busy professionals, and using technology for instruction.
Requirements
-
Commitment to facilitate a minimum of 1-2 courses per month with consistent engagement and preparation.
-
Complete an in-depth onboarding program, including shadowing live courses, participating in debrief sessions, and mastering the assigned certificate program.
-
Engage in ongoing training and professional development to stay current with emerging learning methodologies, educational technologies, and best practices in online facilitation.
Benefits
-
Comprehensive onboarding and training program to set you up for success.
-
Access to ongoing professional development resources and periodic training updates.
-
Opportunities to contribute to an exceptional online student experience.
-
A collaborative and supportive facilitator community.