[Hiring] Director of Instructor Performance @The Collective Studios

Role Description

At The Collective Studios, our instructors aren’t just teaching classes—they’re creating powerful moments of growth, connection, and transformation. As we expand across locations and formats, we’re seeking a strategic, people-focused, and business-minded Director of Instructor Performance to lead the growth, effectiveness, and long-term success of our instructional organization. This part-time leadership role is responsible for overseeing our Regional Senior Instructor team and driving the people, performance, and operational strategies that support a thriving instructor community.

Serving as the leader of the instructional function, this individual will:

• Develop strong leaders and build scalable talent systems.
• Establish performance accountability.
• Ensure instructor success is closely aligned with company-wide business objectives.
• Empower Regional Senior Instructors to lead modality-specific education, teaching standards, and instructor development.
• Provide strategic oversight and identify organizational needs.
• Establish clear expectations and ensure the right resources and development opportunities are in place.

This role is ideal for an experienced people leader who thrives at the intersection of talent development, operational strategy, and business performance. The successful candidate will be equally comfortable:

• Coaching leaders.
• Analyzing performance trends.
• Navigating challenging personnel conversations.
• Building systems that allow a growing team to succeed.

Qualifications

• 5+ years of experience in people management, team leadership, talent development, or operations, preferably within the fitness, wellness, hospitality, or service industries.
• Proven track record in leading managers or team leaders and driving measurable improvements in team performance, engagement, and accountability.
• Strong understanding of studio operations, scheduling systems, and KPIs such as class utilization and conversion rates.
• Experience with recruitment, hiring, onboarding, performance management, and employee development.
• Exceptional communication and relationship-building skills; able to lead with empathy, clarity, and confidence.
• Comfortable collaborating cross-functionally and presenting performance data to executive leadership.
• Deep passion for movement, client experience, and building high-performing, high-integrity teams.
• Strong organizational and systems-building skills, with the ability to establish scalable processes across multiple teams or locations.
• Proven ability to coach leaders, navigate difficult conversations, and manage personnel challenges with empathy, professionalism, and sound judgment.
• Comfortable working independently, prioritizing competing needs, and managing responsibilities within a part-time leadership schedule.
• Technical mastery of every instructional format is not required; the ideal candidate brings strong people leadership and business management expertise.

Requirements

• Oversee all Regional Senior Instructors and ensure consistent, values-aligned leadership across their respective teams.
• Guide Regional Senior Instructors in performance tracking, class audits, feedback delivery, and development planning for instructors.
• Set instructor-related KPIs in alignment with studio business goals (e.g. class utilization, intro offer conversion, client retention).
• Regularly review and analyze schedule performance data to identify growth opportunities, coverage gaps, and optimization levers.
• Provide coaching, mentorship, and accountability to support Regional Senior Instructors in achieving leadership excellence.
• Establish clear leadership expectations, performance standards, and consistent accountability practices across the instructional organization.
• Provide guidance on people management, including performance conversations, conflict resolution, employee engagement, and addressing underperformance.
• Oversee the instructor performance management process, ensuring Regional Senior Instructors consistently evaluate, coach, and support their respective teams.
• Identify emerging leaders and develop succession plans and advancement pathways to support organizational growth.

Benefits

• Part-Time/Hourly employment status.
• Remote work location.
• Expected hours: 15-20/week.