[Hiring] Learning Support Coordinator @The Ladder Method

Role Description

We’re looking for an empathetic, organized entry-level Learning Support Coordinator to assist coaches and clients. This client-facing role supports virtual sessions, helps implement planning and organization systems, and tracks client progress. It’s a great first step for candidates interested in coaching, educational support, or clinical work.

Key Responsibilities

• Assist coaches with virtual 1:1 sessions (scheduling, session prep, brief follow-up notes)
• Help clients set up and maintain simple organization and time-management systems (calendars, checklists, routines)
• Monitor client progress and report observations to the coaching team
• Prepare and upload workshop/handout materials and resource links
• Provide friendly, professional support to clients via email/chat as needed
• Maintain basic records of session outcomes and next steps (confidential and secure)

Qualifications

• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Able to build rapport quickly and work with diverse clients, including neurodivergent learners
• Comfortable using virtual meeting tools (Zoom, Google Meet) and cloud storage (Google Drive)
• Reliable, self-starter attitude and ability to manage time independently

Requirements

• Nice to Have (but not required): Experience supporting students or young adults (tutoring, mentoring, program support)
• Basic knowledge of executive functioning challenges (ADHD, procrastination, time management)

Benefits

• Meaningful work with real impact
• Flexible remote hours and a supportive team
• Training in our coaching approach and opportunities to grow into coaching roles