[Hiring] Lead Master Trainer & Director of Training Quality @GPS Group Peer Support

Role Description

The GPS Lead Master Trainer & Director of Training Quality is responsible for the delivery of GPS trainings, ensuring the quality, consistency, and fidelity of the GPS Group Peer Support model across all GPS trainings, facilitators, trainers, and learning materials. This is a senior training leadership role for someone who is an exceptional trainer and facilitator.

The Lead Master Trainer provides:

• Day-to-day leadership, supervision, coaching, and quality oversight to GPS trainers and facilitators.
• Real-time guidance and decision-making related to training delivery, facilitator support, and model fidelity.
• Ensures training materials remain accurate, current, and organized.
• Helps GPS build the training capacity needed to grow while protecting the integrity of the model.

The person in this role serves as a keeper of the GPS model, providing the leadership, structure, and expertise needed to ensure that as GPS expands, the quality and consistency of our work remain strong.

Qualifications

• Exceptional trainer, facilitator, and leader — able to engage, inspire, coach, and develop others.
• Ability to train diverse communities and professional audiences while adapting their approach without losing fidelity to GPS.
• Cultural humility — ability to build trust and connection across different backgrounds, identities, lived experiences, and professional roles.
• Leadership of trainers and facilitators — including giving direct feedback and holding people to high standards.
• Significant experience delivering and/or overseeing training, facilitation, adult learning, professional development, or related programs.
• Exceptional training and facilitation skills.
• Experience directly supervising or managing trainers, facilitators, instructors, or similar teams.
• Demonstrated ability to make sound real-time decisions in training, facilitation, or program-delivery environments.
• Strong understanding of adult learning and experiential education.
• Experience establishing and monitoring quality or fidelity standards.
• Strong leadership, communication, and feedback skills.
• Exceptional attention to detail and commitment to quality.
• Ability to organize and maintain complex curricula and training materials.
• Ability to balance fidelity to a model with thoughtful adaptation and continuous improvement.
• Strong project management and organizational skills.

Requirements

• Experience with GPS Group Peer Support or similar peer-support models.
• Trauma-informed approaches.
• Train-the-trainer programs.
• Trainer certification or competency assessment.
• Continuing education or professional development.
• Healthcare, behavioral health, nonprofit, or community-based programs.
• Learning management systems and online learning.
• Scaling training programs across multiple organizations, communities, or geographic regions.
• Personal or professional experience that provides meaningful understanding of the communities GPS serves.
• Advanced degree in mental health, behavioral health, social work, psychology, counseling, or a related field preferred.
• Bilingual or multilingual (Spanish, Haitian Creole, Portuguese, Vietnamese, Russian).
• GPS Facilitator Certification or GPS Trainer experience strongly preferred.

Benefits

• Opportunity to lead and shape the training quality of GPS programs.
• Professional development and growth opportunities.
• Collaborative work environment with a focus on community and excellence.

Company Description

We're looking for someone who is an exceptional teacher, trainer, coach, and leader — someone who can hold a high bar for quality while helping people grow toward it. This person should care deeply about the integrity of the GPS model and be excited about developing the people and systems that will allow GPS to grow without losing what makes our work powerful.