[Hiring] Instructional Designer Level III @LMI

Role Description

LMI is seeking an Instructional Designer at the Level III level to develop accessible, effective learning experiences supporting Department of Veterans Affairs (VA) Agile practices and Atlassian Cloud adoption. This role combines learning strategy, curriculum design, digital content development, and performance support to translate complex processes and tools into practical instruction for a diverse federal workforce.

The Instructional Designer will:

• Design role-based learning paths for leadership, Scrum Masters, Product Owners, delivery teams, and tool administrators.
• Develop live-instruction materials, self-paced e-learning, hands-on exercises, job aids, assessments, and adoption-hub resources using ADDIE or SAM and tools such as Articulate Storyline and Rise.
• Prepare content for the existing learning management system and validate against accessibility requirements.
• Identify the performance problem behind a training request, define measurable learning objectives, test content with representative learners, and refine materials based on completion data and user feedback.
• Balance technical accuracy with adult-learning principles, concise writing, visual clarity, and Section 508 compliance.

Responsibilities

• Conduct needs analysis and translate assessed learner cohorts and job roles into measurable learning objectives.
• Design role-based courses on Agile practices, Jira Cloud, reporting, and administrative workflows using ADDIE or SAM.
• Develop instructor guides, presentations, demonstrations, exercises, assessments, e-learning modules, and concise job aids.
• Author and maintain Articulate Storyline or Rise content and package courses for SCORM-compatible LMS delivery.
• Coordinate publishing, course metadata, completion tracking, pilot testing, and revisions with LMS and training operations staff.
• Perform accessibility reviews and coordinate Section 508 and WCAG testing and remediation for self-paced content.
• Maintain consistent, version-controlled adoption-hub and knowledge-base resources.
• Create curriculum maps that connect learner role and readiness level to objectives, prerequisites, modality, activities, practice tasks, and knowledge checks.
• Script accurate Jira Cloud and Agile demonstrations with consistent terminology, realistic workflows, annotated screenshots, and accessible interaction patterns.
• Build facilitator notes, learner guides, scenario-based exercises, quick-reference cards, and assessment items that reinforce on-the-job application.
• Conduct editorial, functional, and accessibility quality assurance; document remediation decisions before course publication and updates.
• Manage content versions, review cycles, SME approvals, and content ownership so learning materials stay aligned with changing platform configurations.

Qualifications

• Bachelor's degree in instructional design, education, learning technologies, educational psychology, or a related field.
• 3+ years of instructional design, e-learning development, or performance-support experience.
• Demonstrated use of ADDIE or SAM and Articulate Storyline or Rise.
• Experience with SCORM packages, LMS course publishing, and training evaluation.
• Knowledge of Section 508 and WCAG accessibility requirements and accessible content design.
• Ability to obtain and maintain a favorable Public Trust determination and satisfy applicable federal personnel vetting, security, privacy, accessibility, and data-handling requirements.
• Section 508 Trusted Tester certification or equivalent formal accessibility testing credential.
• Portfolio or work samples demonstrating both instructor-led design and interactive e-learning or digital performance support.
• Ability to collaborate with technical SMEs and translate detailed workflows into accurate, concise, and accessible learner-facing content.

Desired

• Prior experience supporting the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), or federal health programs is highly desirable.
• Master's degree in instructional design, education, learning technologies, or a related discipline.
• Agile, Jira Cloud, Confluence Cloud, or federal enterprise training experience.
• Experience creating blended learning for large distributed audiences.
• Experience designing simulation-based software instruction, formative assessments, and post-training performance reinforcement.
• Additional certifications such as ATD Associate Professional in Talent Development (APTD) or Certified Professional in Talent Development (CPTD) are desirable.

Target Salary Range

$85,000 - $115,000

Disclaimer

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

Job Locations

US-Remote