[Hiring] Instructional Designer @CapeTalent

Role Description

This is an Individual Contributor (IC) role. We're looking for an Instructional Designer who designs and builds in equal measure, and who does their best work when the pace is quick and the problems are loosely defined. You'll own complete learning journeys end to end — not one-off courses — translating dense FinTech and SaaS product workflows into experiences that feel simple, hold attention, and scale across a global audience.

• Build full learning journeys tied to real workflows and the performance outcomes they're meant to move.
• Produce storyboards and learning flows clear enough that development can run smoothly and at scale.
• Take tired legacy material and rebuild it into something visual, current, and genuinely learner-first.
• Grow the shared toolkit — design systems, frameworks, prompt libraries, and reusable models others can build on.
• Craft interactive facilitator-led and live virtual sessions, complete with participant materials and facilitation guides.
• Build persona-driven microlearning, simulations, and game mechanics that lift engagement and retention.
• Use Articulate Storyline as the home base for builds — with AI feedback and interactions living inside the course itself — and design in Rise where clean, rapid development matters.
• Weave in video, animation, and other media so the finished experience feels cohesive and polished.
• Rework existing templates for better flow and engagement — nothing ships straight out of the box.
• Keep everything compliant, tracked, and QA'd in Docebo (Learning Management System).
• Work inside our AI-assisted build workflow — using Claude, Claude Cowork, Gemini, and NotebookLM to accelerate outlining, drafting, content development, prototyping, file population, and revision cycles, with human review at every gate.
• Work shoulder-to-shoulder with SMEs to keep learning anchored to business goals and metrics.
• Juggle several projects at once without losing speed, quality, or deadlines — and without needing much oversight.
• Operate comfortably against SLAs and clear milestone gates (storyboard → development → QA → sign-off).

Qualifications

• At least 5 years designing and developing instructional content, backed by a portfolio of end-to-end journeys, scenario work, and impact you can point to.
• You already build with generative AI in live production — Claude (including Claude Cowork and Projects), Gemini, NotebookLM.
• Practical prompting skill: you know how to give a model the right source material and context, iterate on an output rather than accepting the first one.
• Fast and assured in Articulate 360 (Storyline and Rise) and 7Taps, for quick prototyping and storyboarding.
• Comfortable in Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, Audition) to create and integrate multimedia.
• Enough fluency with JavaScript and Storyline web objects to know how they stretch what a course can do.
• A track record building interactive, facilitator-led and live virtual sessions that are engaging, scalable, and outcomes-driven.
• A reputation for shipping strong work quickly when volume is high.
• Skilled at turning complicated systems into learning that changes performance.
• Background designing for customer-facing teams or product training.
• Evidence that your work moves the needle on adoption, engagement, and time-to-proficiency.
• Experience creating reusable, scalable content, templates, and frameworks.
• Grounded in learning science — cognitive load, Bloom's, the forgetting curve and spaced reinforcement, behavior change and motivation, and microlearning/chunking.
• At home in Agile and fast-paced settings.

Requirements

• You get a kick out of making complex products feel simple and engaging to learn.
• You want a seat in high-impact FinTech/SaaS enterprise product training.
• You like roles that mix strategy with hands-on building.
• You do your best work in modern, fast-moving learning environments.
• Innovation, speed, and quality are things you actually care about.
• Ambiguity doesn't rattle you — you bring the structure.
• AI-powered tools and workflows energize you rather than intimidate you.
• Learner experience, adoption, and usability genuinely matter to you.

Benefits

• 1099 or C2C (No W2)
• 6 WEEK contract (ends before Thanksgiving)
• 100% Remote (U.S. or Canadian candidates only)
• Start date: October 2026
• 40 hours per week @ $50–$60/hour (C2C or 1099), based on experience
• Standard U.S. business hours (EST/CST/MST/PST)
• Heavy Slack collaboration + Laptop provided