Role Description
Design and maintain clear learning materials for both IDRE lanes and coordinate training logistics and records.
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Provide functional leadership, coaching, and development to the Eligibility and Arbitration Trainers, ensuring consistent training standards, effective delivery, and alignment with program priorities.
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Design, develop, and implement employee learning and development programs, including e-learning, instructor-led, and virtual training solutions.
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Partner with stakeholders and subject matter experts to identify learning needs, define objectives, and create engaging training content.
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Translate approved workflows into role-based courses, job aids, knowledge checks, and practice activities.
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Maintain document control, accessibility, version history, and publishing dates for learning assets.
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Schedule sessions, manage enrollment and completion records, and support trainers during delivery.
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Collect feedback and performance evidence to improve materials with Quality and lane SMEs.
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Separate materials for employees and contractors where their instructions or terms differ.
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Administer and support the LMS, including course deployment, testing, reporting, user enrollment, and tracking.
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Coordinate virtual and live training logistics, evaluate training effectiveness, and support continuous improvement initiatives.
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Create facilitator guides, job aids, workbooks, assessments, and knowledge transfer documentation.
Qualifications
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Bachelor's degree required; Master's degree preferred.
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2+ years of Learning & Development, instructional design, or LMS administration experience.
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Experience designing and developing training programs and e-learning content.
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Strong LMS administration experience.
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Proficiency with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Canva, or similar platforms.
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Portfolio showcasing instructional design or LMS-related work preferred.
Requirements
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Accuracy and currency of materials.
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On-time training delivery support.
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Completion record accuracy.
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Learner usability and readiness.
Benefits
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Competitive salary.
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Medical, Dental, and Vision benefits available the first of the month after 30 days of employment.
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Paid Holidays.
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401(k) with up to a 4% company match after six months of service.
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Accrued Paid Time Off, up to three weeks per year.
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Fun and professional work environment.
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Strong leadership support to encourage career growth and fulfillment.
Company Description
Capitol Bridge, LLC supports government programs through scalable operations, program management, workforce solutions, and technology-enabled services.