[Hiring] Instructional Designer @AbsenceSoft

Role Description

As our Instructional Designer, you'll build the training content that powers AbsenceSoft University — the courses, learning paths, and assessments customers and partners rely on to master our platform. You'll develop deep product expertise and partner closely with our compliance team to keep content accurate as leave and accommodations laws evolve. Working independently within established instructional design practices, you'll translate complex product changes and regulatory updates into clear, engaging content customers can actually use. As a trusted partner to Product, Compliance, and Customer Success, you'll directly support faster customer onboarding, stronger product adoption, and fewer support escalations. This role reports to the Director, Customer Education.

Qualifications

• 3+ years of experience in instructional design or curriculum development, ideally within a B2B SaaS environment.
• A self-directed, naturally curious learner who builds deep product expertise independently and knows when to move forward solo versus loop in a manager.
• Working knowledge of FMLA, ADA, or state leave laws, with the ability to collaborate with a compliance team and synthesize regulatory updates into clear, usable content.
• Strong writing skills, translating technical or dense material into clear, accessible content.
• Comfortable building and publishing courses in a modern LMS such as Skilljar, Docebo, or Absorb, and authoring tools like Articulate 360, Camtasia, or Captivate.
• Background in leave and accommodations management or HR technology, a CLMS certification, or experience building product training alongside a product team is a strong plus.
• Familiarity with SCORM/xAPI standards, basic video production, or Salesforce/CRM-driven learner reporting is also valuable.

Requirements

• Design and build courses, learning paths, and assessments — including quizzes and certification exam content — that reflect our product and how customers actually use it, applying sound instructional design practices and SCORM/xAPI standards.
• Build deep expertise in the AbsenceSoft platform, serving as the team's go-to resource on what's changing and why it matters for training.
• Partner with the product team to gain early visibility into upcoming releases, updating training content before or as those releases launch.
• Collaborate with the compliance team to translate regulatory updates into accurate content, with final review from the Director, and maintain clear records of what's changed and why.
• Use course data to identify what's working and where content needs a refresh.
• Uphold organizational security and compliance controls within the scope of this role.

Benefits

• Impact that matters. You'll do work that shapes the future of the modern workplace.
• Flexibility and trust. We're remote-first and results driven. You'll have the freedom and flexibility to do your best work, wherever you do it best.
• Growth and development. We believe the best work happens when people are growing. You'll have access to learning resources, leadership programs, and real opportunities to take on new challenges and expand your impact.
• Competitive rewards. We offer comprehensive benefits, a performance-based bonus program, and equity opportunities – because when we grow, you should too.
• Time for life. Recharge and reconnect with flexible time off, paid holidays, and flexible leave programs designed to support every season of life.
• Belonging and balance. We're building an inclusive culture where every voice is valued, collaboration is celebrated, and success is shared.