[Hiring] Instructional Designer / eLearning Developer @Management Concepts

Role Description

Management Concepts is seeking an experienced Instructional Designer / eLearning Developer to support the design, development, and deployment of training for a large-scale federal Enterprise Contract Management System (CMS) implementation. This fully dedicated role will develop engaging, accessible, role-based learning solutions that prepare federal employees and other system users to successfully perform their responsibilities within a new enterprise technology environment.

The Instructional Designer / eLearning Developer will work with program leadership, subject matter experts, system implementation partners, instructors, accessibility specialists, editors, and other learning professionals to translate complex system functionality and business processes into practical, performance-based training. Training solutions will include:

• Instructor-led training (ILT)
• Virtual instructor-led training (vILT)
• eLearning
• Simulations
• Job aids
• Microlearning
• Knowledge-library resources
• Other performance-support products supporting both core system training and role-based curricula

Qualifications

• A Bachelor's degree with a minimum of 5 years' experience designing and developing training for complex enterprise systems, software applications, technology implementations, or business-process transformations.
• Expert-level proficiency with Microsoft 365 tools, especially PowerPoint, Teams, and SharePoint, and with eLearning and simulation tools such as Articulate 360, uPerform, Scribe, or Snagit.
• Strong understanding of AI and its productive use in instructional design and development.
• Demonstrated ability to conduct task, audience, role, workflow, and performance analyses and translate findings into effective learning solutions.
• Experience developing multiple learning modalities, including instructor-led training, virtual instructor-led training, eLearning, job aids, simulations, and performance-support materials.
• Strong knowledge of adult-learning theory, instructional systems design, performance-based learning, and learner-centered design principles.
• Experience developing role-based training that connects system functionality to the specific responsibilities and tasks performed by different user groups.
• Demonstrated ability to transform complex technical and business-process information into clear, concise, and usable instructional content.
• Experience collaborating effectively with subject matter experts, technical teams, instructors, editors, accessibility specialists, project managers, and other stakeholders.
• Experience working within structured review, quality assurance, and approval processes.
• Ability to manage multiple learning products, priorities, deadlines, dependencies, reviews, and revisions in a fast-paced implementation environment.
• Strong writing, editing, communication, organization, and analytical skills.
• Working knowledge of accessibility principles and experience supporting the development of Section 508-compliant learning products.
• Ability to complete a background investigation and obtain and maintain the required Public Trust clearance.

Requirements

• Experience supporting training for a federal agency, federal contractor, systems integrator, or other government modernization program.
• Experience developing training for federal acquisition, procurement, contract management, financial management, or related business processes.
• Familiarity with enterprise platforms or environments involving technologies such as SAP, Oracle, Hyperion, or comparable enterprise applications.
• Experience with Agile, Scrum, or hybrid Agile instructional-development environments.