[Hiring] Instructional Designer @Cigna Healthcare

Role Description

As an Instructional Designer on our team, you will collaborate with internal clients to assess needs, coordinate, design, develop, and deliver interactive learning solutions through a variety of mediums in support of the overall strategy and goals of Evernorth’s pharmacy.

In this role, you will make an impact on our Specialty Pharmacy patients and the organization as a whole by:

• Understanding and having in-depth experience with the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) model to create effective training solutions.
• Conducting needs assessments and other types of analysis to identify gaps in employee performance or knowledge.
• Demonstrating effective communication skills to serve as a learning consultant to align training strategies for process improvement initiatives, program changes, or mandated process modifications.
• Being competent in adult learning theory and fundamental training approaches to design engaging learning solutions that promote a learning culture.
• Using curriculum development tools to create effective e-learning training, facilitation guides, course material, training aids, self-led material, and other training support material.
• Working within an LMS to test all courseware prior to delivery for a 100% confidence level of learner access and functionality.
• Maintaining awareness of new developments in training and instructional design and recommend modifications in our curriculum and practices.
• Special projects as assigned.

Qualifications

• High school diploma or GED required, bachelor’s degree preferred.
• 2+ years’ instructional design or learning consultant experience required, corporate environment preferred.
• 2+ years’ proficiently using Articulate 360 Suite (Storyline, Rise, Review) required.
• 2+ years’ experience in system and process training strongly preferred.
• Strong experience with Microsoft Office and LMS applications.
• 4+ years' experience with building relationships between teams or with stakeholders.
• Proven ability to develop training courses and supporting documentation.
• Experience in conducting needs analysis and operations application functionality.
• Proven ability to identify customized strategies and tactics for success in training delivery.
• Understanding of adult learning techniques.
• Excellent presentation, communication and customer service skills.

Requirements

• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Annual salary of 84,800 - 141,300 USD / yearly, depending on relevant factors, including experience and geographic location.
• Eligible to participate in an annual bonus plan.
• Comprehensive range of benefits, with a focus on supporting your whole health.
• Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one.
• 401(k), company paid life insurance, tuition reimbursement.
• A minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.