[Hiring] Employee Training Specialist @WVU Medicine

Role Description

This position will be responsible for development, design of training programs, special projects, quality assurance, and compliance training.

• Administer proficiency tests.
• Involvement with testing and installation of system upgrades.
• Conduct training classes and course development with appropriate materials.
• Coordination and planning of new and refresher training courses.

Qualifications

• High School Diploma or equivalent.
• Two (2) years’ experience in revenue cycle (patient financial services/patient access).
• Bachelors in Business, Education, or Health Care related field (preferred).
• One (1) year experience in Training/Organizational Development or employee training activities (preferred).

Requirements

• Provides education and training for revenue cycle operations applications throughout the healthcare organization.
• Demonstrates thorough knowledge of hospital scheduling and patient access systems, patient accounting, and quality monitors.
• Maintains comprehensive knowledge of 3rd party billing requirements and reimbursement principles.
• Coordinates and provides appropriate training of new employees and re-training for current employees.
• Generates schedules and educational tracking records for ongoing employee education.
• Delivers training using various methods including lecture, demonstration, and simulation.
• Administers competency assessment and skills checklist.
• Collaborates with Revenue Cycle Trainer on continuing education needs.
• Participates in revenue cycle management quality audit and reports findings.
• Maintains current knowledge of performance improvement processes as it applies to healthcare.
• Promotes teamwork and contributes positively to department collaboration.

Benefits

• Scheduled Weekly Hours: 40
• Shift: Exempt/Non-Exempt
• Location: United States of America (Non-Exempt)

Company Description

• Company: SYSTEM West Virginia University Health System
• Cost Center: 545 SYSTEM Patient Access