[Hiring] Director, Learning & Development @Liberty Mutual

Role Description

As part of the new Strategy, Intelligence & Integration structure, GL&C has consolidated learning and development (L&D) resources into a single, dedicated team. This section covers what is changing, what is not, and how the new team will prioritize its work.

• The new L&D function brings together work currently spread across the department: Staff Legal training plans, GC&E instructional design, knowledge management, and information services.
• Consolidating these into one team gives GL&C a consistent, dedicated capability for building technical and AI skills at scale.
• In 2026, the new team continues the learning and development work already underway across GL&C, including programs and initiatives already committed for this year.
• Starting in 2027, the team will prioritize learning and development investments that enable large groups of employees to deliver on GL&C's 2030 priorities.
• This newly formed L&D team will allow GL&C to focus effort where it will have the greatest impact at scale.
• There will be a prioritized approach to learning and development, built to move the department toward 2030 and beyond.

This role reports to the GL&C Chief Strategy & Integration Officer, serving as one of three peer functional leads within the Strategy, Intelligence & Integration (SII) team alongside the GL&C Data Officer and Strategic Alignment & Operations leader. The function is organized into four teams — Development & Training, Instructional Design, Knowledge Management, and Legal Information Services — and is charged with building AI fluency and leadership capability, in addition to technical skills, across GL&C.

• Develops training and development strategy and curricula, partnering with Global, Legal & Compliance (GL&C) senior leadership.
• Oversees all technical and professional/management development training activities.
• Directs the implementation of training programs.
• Integrates and works closely with other departments regarding training and development programs.
• Partners with GL&C leadership team to identify performance gaps and options to address through training.
• Provides leadership, direction, and support to training staff.
• Ensures assessment and evaluation mechanisms are in place to measure the impact and effectiveness of training programs/materials.
• Ensures all training programs are implemented effectively.
• Leads the Development & Training, Instructional Design, Knowledge Management, and Legal Information Services teams.

Qualifications

• Strong strategic, analytical, and critical thinking to devise effective learning and training strategies.
• Advanced knowledge of instructional design, training & development with a solid understanding of adult learning.
• Prior experience in the development of function or organization-wide training strategies.
• Ability to utilize KPI’s and metrics to track and measure learning and development effectiveness.
• Excellent verbal, written communication, and interpersonal skills.
• Strong organizational and project management skills.
• Experience implementing and maintaining technology-based training/distance learning programs.
• Working knowledge of Staff Legal roles, duties, responsibilities, and processes.
• Effective people leadership skills with success in coaching and mentoring teams.

Requirements

• Employees may apply for a new role after completing 12 months of employment in their current position.
• Employees should review all role requirements and apply only for positions for which they are eligible.
• Hiring processes may vary by country, including differences in procedures, requirements, and timelines.
• For country-specific details, please consult your local recruiting / HR team.
• Open to US based employees.