[Hiring] Director, Critical Infrastructure Instructor Development @Per Scholas

Role Description

The Director, Critical Infrastructure Instructor Development serves as a department lead within the Instructor Development & Quality Assurance (IDQA) team and is responsible for overseeing the training, development, readiness, and quality assurance of instructional staff supporting Per Scholas’s Critical Infrastructure programs.

• Primary subject matter leader for instructor development within hands-on, lab-based technical training environments.
• Responsible for building scalable instructor development systems, technical readiness standards, hands-on training programs, and quality assurance processes.
• Directly manages a Manager of Instructional Development & Delivery.
• Drives improvements in instructor performance through data-informed strategies, targeted interventions, classroom observations, technical skills validation, and professional development initiatives.
• Serves as the bridge between curriculum design, instructional delivery, workforce expectations, and operational execution.

Qualifications

• 8+ years of experience in Critical Facilities, Data Center Operations, Low Voltage Systems, Electrical Infrastructure, Building Systems, Industrial Maintenance, Mechatronics, Automation & Controls, Advanced Manufacturing, Facilities Engineering, or related infrastructure-focused environments.
• 5+ years of experience leading technical training, instructor development, workforce development, apprenticeship, or technical education programs.
• Experience managing and developing technical talent, including instructors, trainers, technicians, or technical teams.
• Demonstrated experience troubleshooting complex technical systems and equipment.
• Experience working in hands-on, lab-based, equipment-intensive learning or operational environments.
• Demonstrated success improving technical performance, instructional effectiveness, workforce readiness, or learner outcomes.

Requirements

• Strong understanding of critical infrastructure environments, including data centers, low voltage systems, critical facilities operations, building systems, industrial maintenance, automation technologies, and workforce development practices.
• Ability to assess and validate technical competency, instructional readiness, and hands-on proficiency.
• Experience supporting or training individuals in diagnosing system failures, interpreting technical documentation, and applying structured troubleshooting methodologies.
• Ability to translate complex technical concepts into effective learning experiences for adult learners.

Benefits

• Over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time.
• Comprehensive medical coverage with multiple plans available through Cigna or Kaiser Permanente.
• Dental and vision insurance options available.
• 401(k) plan with a current 100% employer match on contributions up to 6%.
• Free, confidential Employee Assistance Program (EAP) for counseling, legal support, and financial resources.
• Up to 6 weeks of 100% paid parental leave for eligible employees.
• Access to employer-paid life and AD&D Insurance, short-term disability coverage, and flexible spending accounts.
• Additional voluntary benefits including Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.