Role Description
DePuy Synthes is recruiting a Coordinator, CMF Professional Education, to support regional and national programs aligned with the North America CMF strategy. Programs include hands-on labs, national courses, expert exchanges, and operating room observations. Working closely with Professional Education leadership and cross-functional partners, this role supports educational priorities and solution strategies. The Coordinator helps deliver high-quality learning experiences while ensuring compliance with applicable legal, regulatory, Health Care Compliance, AdvaMed, Pharma, ACCME, and other global requirements.
You will be responsible for:
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Support execution of the North America CMF Professional Education strategy and translate priorities into effective education plans.
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Coordinate programs for customers, products, procedures, including program logistics, faculty engagements, budgets, and required documentation.
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Partner with Professional Education leadership and regional stakeholders, including sales consultants, distributors, clinical education specialists, facility personnel, and third-party vendors.
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Help deliver consistent, high-quality educational experiences for healthcare professionals.
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Maintain working knowledge of CMF clinical concepts and disease states to effectively support Professional Education programs.
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Use existing and emerging technologies to engage stakeholders, reinforce key learning concepts across the education continuum, and improve program reach and efficiency.
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Support initiatives that improve operational efficiency, optimize spending, and strengthen productivity.
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Follow company safety policies, operating room training and safety standards, and all applicable legal, regulatory, and Health Care Compliance requirements; promote safe practices among colleagues and program participants.
Qualifications
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Bachelorβs degree required.
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At least 2 years of relevant professional experience required.
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At least 1 year of experience in medical device education, sales, marketing, or an equivalent healthcare professional-facing or customer-facing role preferred.
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Strong written and verbal communication skills and the ability to influence without direct authority, collaborate across functions, and build effective internal and external relationships required.
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Ability to learn and effectively use proprietary registration, quality, and operational-efficiency tools required.
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This is a remote position. The role involves up to 30% domestic travel and occasional work during evenings and weekends to support programs and events.
Requirements
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Analytical Reasoning
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Business Behavior
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Communication
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Confidence Building
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Customer Satisfaction
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Customer Support
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Customer Support Operations
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Customer Support Platforms
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Customer Support Trends
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Customer Training
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Presentation Design
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Problem Solving
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Product Knowledge
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Reporting and Analysis
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Requirements Analysis
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Situational Awareness
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Training Delivery Methods
Benefits
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Vacation β 120 hours per calendar year
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Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado β 48 hours per calendar year; for employees who reside in the State of Washington β 56 hours per calendar year
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Holiday pay, including Floating Holidays β 13 days per calendar year
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Work, Personal and Family Time - up to 40 hours per calendar year
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Parental Leave β 480 hours within one year of the birth/adoption/foster care of a child
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Bereavement Leave β 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
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Caregiver Leave β 80 hours in a 52-week rolling period
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Volunteer Leave β 32 hours per calendar year
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Military Spouse Time-Off β 80 hours per calendar year