[Hiring] Contract Facilitator @Amplity Health

Role Description

We are seeking experienced, dynamic Contract Facilitators to deliver high-impact soft skills and leadership development programs for pharmaceutical, biotechnology, and life sciences clients. Facilitators will serve as the face of our organization during client engagements, creating engaging learning experiences that drive behavior change, strengthen leadership capabilities, and enhance professional effectiveness across commercial, market access, and corporate functions. The ideal candidate brings exceptional facilitation expertise, strong executive presence, and experience working within highly regulated healthcare or pharmaceutical environments.

Key Responsibilities

• Facilitation & Delivery
  • Deliver instructor-led, virtual, and hybrid learning programs for pharmaceutical and biotechnology professionals.
  • Facilitate workshops focused on topics such as:
    • Leadership development
    • Coaching and feedback
    • Emotional intelligence
    • Communication, Influence & Executive presence
    • Stakeholder engagement
    • Cross-functional collaboration
    • Change leadership
    • Business acumen & Enterprise Leadership
    • Selling skills
    • Role-specific workshops for sales reps, KAMs, NADs, etc.
  • Create psychologically safe learning environments that encourage participation, discussion, and reflection.
  • Lead experiential learning activities including simulations, role plays, case studies, and peer coaching exercises.
  • Manage learner dynamics and adapt delivery based on participant needs.
• Client Partnership
  • Participate in facilitator briefings and program preparation meetings.
  • Learn and integrate client-specific business challenges, strategic priorities, and organizational culture into program delivery.
  • Serve as a trusted representative of the company in interactions with client stakeholders.
  • Support program sponsors and learning leaders in achieving desired development outcomes.
• Learning Excellence
  • Deliver programs consistently while tailoring examples and discussions to participant audiences.
  • Collect participant insights and provide feedback to project teams regarding program effectiveness.
  • Stay current on leadership, adult learning, facilitation, coaching, and pharmaceutical industry trends.
• Program Preparation
  • Review participant materials, client background information, and facilitator resources before delivery.
  • Participate in rehearsal sessions as required.
  • Coordinate with project managers, subject matter experts, and co-facilitators to ensure seamless program execution.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum 5 years of facilitator experience in corporate learning and development environments.
• Demonstrated experience facilitating interactive soft skills, leadership, communication, or professional development programs.
• Exceptional presentation and group facilitation skills.
• Ability to facilitate audiences ranging from individual contributors to senior executives.
• Experience leading both virtual and in-person programs.
• Strong interpersonal skills and executive presence.
• Excellent verbal communication and active listening skills.
• Ability to travel as needed for client engagements.

Preferred Qualifications

• Experience working in pharmaceutical, biotechnology, healthcare, medical device, or life sciences organizations.
• Knowledge of Commercial, Market Access, or Patient Services functions.
• Certification in coaching, leadership development, or assessment tools such as:
  • ICF Coaching
  • Everything DiSC
  • Insights Discovery
  • StrengthsFinder/CliftonStrengths

Key Competencies

• Facilitation Excellence
  • Creates engaging and interactive learning experiences
  • Effectively manages group dynamics
  • Demonstrates adaptability in the moment
  • Encourages meaningful participant dialogue
• Executive Presence
  • Commands credibility with healthcare and pharmaceutical professionals
  • Communicates with confidence and clarity
  • Demonstrates professionalism and poise
• Learning & Development Expertise
  • Understands adult learning principles
  • Drives learner engagement and retention
  • Connects content to workplace application
• Consulting & Client Focus
  • Builds trust with client stakeholders
  • Understands organizational contexts and business goals
  • Delivers an exceptional participant experience

Typical Engagement Structure

• Contract, project-based assignments
• Virtual and in-person delivery opportunities
• Half-day, full-day, and multi-day workshop facilitation
• Preparation time compensated based on engagement scope
• Opportunities to support leadership academies, manager development programs, new leader onboarding, and executive development initiatives

Success Measures

• Facilitators will be evaluated based on:
  • Participant satisfaction scores
  • Client feedback
  • Facilitation quality and consistency
  • Learner engagement levels
  • Professionalism and client partnership
  • Adherence to program standards and learning objectives

EPIIC Values

• Excellence: We set high standards, are solutions-focused, and achieve outstanding results with professionalism and positivity.
• Passion: We love what we do; our energy inspires, engages, and motivates others.
• Innovation: Our ideas set us apart; we are curious, bold, and challenge conventional ways of working.
• Integrity: We are open, honest, and transparent, doing the right thing with courage and understanding.
• Collaboration: We are better together, actively seeking the participation of others to achieve greater outcomes.