[Hiring] Associate Dean of Academic Strategy Management @Southern New Hampshire University

Role Description

As an Associate Dean of Academic Strategy Management, you will be a full-time member of university staff responsible for advancing strategic priorities in our online Global Campus (GC) organization. You will lead, support, and implement cross-functional initiatives in partnership with academic and operational teams, translating established strategy into coordinated plans, projects, and measurable outcomes.

You will provide subject matter expertise in academic strategy, analysis, and process improvement, with a focus on:

• Strengthening academic operations
• Supporting academic quality and effectiveness
• Improving the processes and infrastructure that enable effective work

You will report to an Executive Director of Academic Strategy Management and may provide project or initiative leadership to faculty and staff in support of established goals and strategic priorities.

What you'll do:

Academic Operations

• Provide operational support for academic processes, using data, analytics, and AI-enabled tools to monitor trends and program health, suggest enhancements, and identify emerging risks.
• Evaluate academic policies and contribute to policy review efforts to ensure clarity, compliance, and consistency.
• Contribute to governance processes and institutional decision-making practices.
• Support accreditation reporting by coordinating with key institutional partners.
• Strengthen program review processes by evaluating user feedback and recommending changes.

Cross-Functional Collaboration

• Build strong working relationships and serve as a trusted point of contact for colleagues across the university, coordinating requests and sharing information to promote shared accountability and the adoption of new tools and practices.
• Work with partner teams to align and standardize non-curricular academic requirements.
• Facilitate cross-functional groups as needed to clarify responsibilities, coordinate shared processes, and support consistent implementation/execution.

Strategic Implementation, Process Improvement & Innovation

• Lead, support, and participate in institutional and programmatic initiatives, defining clear measures of success in collaboration with key stakeholders.
• Implement academic process improvement to reduce rework, delay, and cost while increasing scalability.
• Guide the integration, use, and adoption of AI and other emerging technologies in academic operations through responsible, well-governed implementation.

Qualifications

• At least 2 years of progressive experience working in higher education administration.
• A master's degree from a regionally accredited higher education institution.
• Broad knowledge of a wide range of functional areas within higher education institutions.
• Demonstrated experience in project management, including planning, coordinating, and executing cross-functional initiatives within higher education or other similar environments.
• Foundational understanding of artificial intelligence (AI), including its practical applications, with the ability to learn, evaluate, and effectively apply emerging AI technologies.

Benefits

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off (plus almost a dozen paid holidays)
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources