[Hiring] Instructional Designer & Developer @Marco's Pizza Career Search

Role Description

The Instructional Designer Developer is responsible for designing, developing, and delivering world-class learning solutions that support organizational performance and business growth across Marco's Pizza. This role creates engaging and effective training experiences for team members at all levels of the organization, from hourly restaurant employees to executive leadership, utilizing a variety of delivery methods including:

• Facilitator-led training
• Webinars
• Workshops
• Videos
• Audio programs
• eLearning
• Other performance support tools

Working closely with business stakeholders and subject matter experts, the Instructional Designer Developer applies proven instructional design methodologies and adult learning principles to transform business needs, operational processes, and performance gaps into impactful learning solutions. This position is responsible for:

• Researching, writing, designing, developing, and producing training content and learning experiences that support Marco's University.
• Reinforcing a culture of continuous learning and operational excellence.

Essential Duties & Responsibilities:

• Perform needs assessments that lead to data-driven design proposals and production plans.
• Work with SMEs and learners to document processes, identify training needs (gaps), and build quality, measurable learning objectives (criterion).
• Research, collect, curate, and write instructional content, course outlines, scripts, and storyboards.
• Research and identify delivery approaches, training methodologies, and technologies appropriate to the expected audience.
• Design high-impact, criterion-based learning experiences to improve team member performance reflected in business outcomes.
• Develop training materials that optimize the use of technology and ensure appropriate delivery methods for adult learners.
• Create facilitator guides, participant materials, videos, webinars, audio scripts, and other instructional performance support materials.
• Plan and coordinate video and photo shoots, and produce and edit audio, videos, and photos.
• Author e-learning courses using Articulate Storyline, Articulate Rise, Camtasia, Adobe CC, and other authoring tools.
• Manage multiple projects to complete project tasks and deliver results on time, to standard, and within budget.
• Perform other tasks as directed to sustain Marco's University as a best-in-class learning & development institution.

Qualifications

• Minimum Education: Bachelor's Degree
• Preferred Education: Master's Degree

Requirements

• Minimum of five (5) years of experience designing, developing, and implementing instructor-led, eLearning, and multimedia training solutions for a corporate organization.
• Preferred Experience: 6-8 years experience.
• Use of artificial intelligence tools to assist with research, content production, graphics/images, videos, etc.
• Ability to deconstruct required or desired business outcomes to ensure learning products/services are designed to deliver on those outcomes.
• Comfortable in a high-paced environment with multiple time-sensitive deliverables.
• Superior people skills and ability to build and sustain trust-based relationships.
• Demonstrable strong understanding and practice of adult learning principles and instructional design models (ADDIE, SAM) and Bloom's Taxonomy.
• Proficient experience using Articulate 360 and Rise 360.
• Well-developed oral and written communication skills and confident presentation skills.
• Proficient computer skills including Excel, Word, PowerPoint, and Outlook.
• Demonstrable comfort with SCORM and LMS administration and management.
• Minimum of at least a moderate level of working knowledge in Adobe Creative Suite (InDesign, Photoshop, Illustrator).
• A mature individual able to operate independently with little direct daily supervision yet comfortable with giving and receiving constructive feedback.
• Able to quickly identify and grasp emerging learning and training theories and apply them proficiently.
• Critical thinker and problem-solver; able to connect dots present in interconnected/cross-functional systems and data.
• Must be able to operate within, and certify on, Marco's Franchising LLC's Cultural Tools.
• Must be well spoken, and able to communicate effectively in both written and spoken English.
• Exceptional time management and prioritization skills.
• Follows company policies, upholds professional standards, and performs all work in a manner respectful of others.

Company Description